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Associate Director, Certification Operations
American Speech-Language-Hearing Association
Details
DescriptionThe purpose of this position is to oversee the operational activities related to the certification program for the Association. The incumbent supervises, coaches, and trains all of the staff who process applications and perform other certification operations. The position is responsible for conducting needs assessments and implementing customer service guidelines, practices, and technologies to ensure an optimal level of customer service. Responsibilities
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QualificationsKnowledge Typically Acquired Through
Scope and Depth of Technical Skills/Knowledge
Scope and Depth of Non-Technical Skills/Knowledge
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About American Speech-Language-Hearing Association
The American Speech-Language-Hearing Association is the professional, scientific, and credentialing association for 198,000 members and affiliates who are speech-language pathologists, audiologists, and speech, language, and hearing scientists in the United States and internationally.
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