| Job Summary The Director of IT Platform will serve as the key staff member to manage core systems, develop and maintain data and web content, and create and grow social media across all platforms. Idealliance has many touch points, including 11 global offices, and the work we produce has transformed the graphic communications industry. The Association’s IT infrastructure and its connectivity, usability, extensibility, and reliability will be core factor for success and it potential to grow membership, programs, and services. The Director of IT Platform will work closely with the executive, project management, and association staff to understand the industry’s current and prospective needs across business processes, operations, technology, and professionals and how this translates into our information, communication, and commerce platform. This position works closely with executive and managerial staff to ensure the association's strategies, missions, and budgetary goals are achieved through the product programs, which are fundamentally supported by our backend systems, LMS platform, web content, and social media. This position requires tact, sensitivity, professionalism, strong collaboration skills, and a high aptitude for learning because it is cross functional throughout our organization. This position requires the capacity to understand a multitude of internal and external systems and how they interact including Learning Management Systems (LMS), databases, accounting requirements, and websites. This position requires the ability to collaborate on continuous process improvement and building workflow efficiency in order to reduce long-term costs, enhance the user experience, and grow the image of the Association. The role of this position will be divided into the following 4 areas: - 35% iMIS and Learning Management System (WBT TopClass): Technology, quality, workflow, management of systems, infrastructure support and maintaining IT operational fluidity including the structuring, reliability, and accessibility of data for communication and commerce.
- 35% Social Media Strategic Marketing: Support the development and management of a social media strategy including update, distribute, manage, and maintain content between multiple platforms (LinkedIn, Facebook, YouTube, Vimeo, Twitter) and communicating and promoting new activity, programs, launches and key messaging on a global scale.
- 20% Web Content & Connectivity: Analyze, manage, and maintain web content continuously and the building of communities.
- 10% Analytics & Process Improvement: Working with staff provide consistent analytics to assess platform and use with recommendations for enhancement including developing and setting the strategy and stay up-to-date with latest trends and best practices. Manage and direct the development, strategy and maintenance of web-based systems and streamlining workflows and content moving across channels. Contact and coordinator for outside IT systems contractor on communications, computers, and software.
|
