| Reports to: Southern California Tennis Association (“SCTA”) Board of Directors and Executive Committee (“EC”) |
Role and Responsibilities: Responsible for leading the organization, achieving the SCTA’s goals and mission, implementing the SCTA’s strategic objectives, interfacing and coordinating with the United States Tennis Association (“USTA”) and the SCTA committees and volunteers, and overseeing the SCTA’s financial results Location: SCTA Office located on the University of California-Los Angeles (UCLA) Campus
Supervises: All personnel employed by SCTA and all independent contractors associated with SCTA
Key Accountabilities and Responsibilities:
• Board Relationship & Governance: Work closely with the President, EC and Board of Directors to ensure that the Board is fully informed on the conditions and operations of the Section and on all important factors influencing the tennis industry in general and, more specifically, the USTA & SCTA. Together with the Executive and Nominating Committees of the Board, actively identify and develop a pipeline of highly-qualified Board candidates and volunteer committee members. • Staff Management: Manage all aspects of staff leadership, including hiring, firing, training, supervising, developing and supporting staff to achieve the short-term, annual and long-term operating and strategic goals/objectives of the Section. Create a culture of teamwork and cooperation among the SCTA’s leadership and staff in order to generate superlative outcomes.
• New Revenue Sources: Develop alternative funding sources of income so that the Section is not reliant on the traditional funding from the USTA. The ED will also be responsible for fundraising through donations and charitable gifts to the SCTA and/or the SCTA Foundation.
• Code of Conduct: Focus on improving the level of sportsmanship at all levels of competition and develop a zero tolerance approach for inappropriate behavior by players, parents and all others. Develop a process for quickly dealing with infractions of the USTA Code of Conduct
• Section Market Leadership: Build the market leading Section with an entrepreneurial and creative culture that is willing to experiment with new approaches that can enhance the experience of all SCTA members and other tennis enthusiasts in our Section.
• Strategic and Operational Planning: In conjunction with the President, the EC and the Board of Directors develop and implement annual, metric-driven operating plans for the overall organization and for its key functional elements, to accomplish the Section’s tactical priorities and achieve its long-term strategic goals and objectives.
• Membership and Program Development: Grow the Section’s membership and program participation across all demographics in accordance with annual membership growth goals. Improve, expand and enhance the quality and range of the Section’s tennis program offerings (including new tournament formats, ranking methods, match scoring systems and time efficient offerings), in order to provide the leading recreational/sports opportunity for those living in the SCTA Section.
• SCTA Membership Engagement: Develop formats and platforms to improve the SCTA’s digital relationship with its members. Continually update/upgrade 1) the SCTA website so that it is dynamic and can be used effectively on all platforms and 2) the SCTA’s digital social interaction with its membership and track membership usage and other data sets that can provide insights and suggest improvements.
• Fiscal Responsibilities: Develop annual operating budgets for the Section to fund implementation of the annual operating plan, and present to the Board of Directors for approval. Together with the Board of Directors, be responsible for the Section’s financial resources and fiscal health. Manage and direct the daily business operations of SCTA and supervise all aspects of the Section’s finances. Provide ongoing management and maintenance of all business records of the Section. • Policies and Procedures: Recommend policy and procedure additions and enhancements necessary to 1) effectively administer the Section’s operations and programs, 2) safeguard the Section’s assets and 3) comply with all laws and regulations to which the Section is subject. Implement and adhere to all policies and procedures, as approved by the President and Board of Directors. • Relationship with the USTA National Office: Serve as an active member of the USTA’s Council of Executive Directors. Together with the President and Section Delegate, represent the Section on all USTA National matters. Assure compliance of the Section with all USTA policies and procedures, and with the Section’s obligations as one of 17 Sections of the USTA. • Internal and External Partnerships: Act as the primary liaison to key internal stakeholders, including the President, the EC and the Board of Directors. Build and maintain collaborative relationships with key external stakeholders, including but not limited to tennis industry professionals, tennis teaching professionals and the local chapters of their organizations, tennis facility managers, and state and local officials having governance over publicly administered tennis programs and facilities. • Marketing, Communications and Outreach: Supervise the creation and production of all USTA SoCal communications, including but not limited to digital, social and print media. Develop innovative methods for communicating and engaging with the SCTA membership. In collaboration with the President, serve as the spokesperson for the Section. Develop and implement a comprehensive, strategic marketing and communications program for the Section.
• Section Volunteers: Supervise and oversee the Section’s volunteer committees and other volunteer activities. Oversee recruitment and continued development of the Section’s volunteer corps.
• Representation and Attendance at Key Meetings: Travel to 1) USTA Annual, Semiannual, and Executive Directors meetings; 2) Organize and facilitate USTA SoCal Board of Directors and Officers meetings, including the SCTA Annual meeting, and other meetings scheduled from time-to-time.
• Travel Throughout the Section: Travel extensively throughout the Section to represent the Section at various events, meet with Community Tennis Associations and facility and program managers, meet with and manage Area Coordinator staff, and represent the Section to its many stakeholders.
Key Capabilities And Core Competencies • Creates a culture that fosters trust, confidence and loyalty from others. Collaborates to create win-win solutions while resolving conflicts in a constructive manner. • Organizational Agility - Ensures that strategies are operational with the involvement of appropriate people. Makes sure accountabilities and expectations are clear. • Results Orientation - Driven to obtain top results for USTA SoCal. Ensures actions that result in meeting defined goals. Provides persistent focus on quality as well as results. Experience in developing and successfully executing metric-driven operating plans. • Member/Customer Focus - Is member driven and performs with the customer in mind. Establishes and maintains effective relationships with all key member/customer groups. • Integrity & Trust - Conducts him or herself in a responsible and professional manner at all times. • Interpersonal Savvy - Must demonstrate interpersonal relations competence through excellent communication and listening skills. • Managing Diversity & Inclusion – Engages and deals effectively with all dimensions of diversity and inclusion (e.g., genders, ethnicities, cultures, disabilities, ages, sexual orientation, etc.). Incorporates the business rationale for diversity & inclusion. • Results Orientation - Ability to set goals and objectives as well as delegate to and coach the department directors and their staffs to achieve desired results. • Financial aptitude and management commensurate with executive duties.
Desired Qualifications Include: • Proven track record and ability to lead and manage an innovative high-performance organization. • Proven track record of successful relationships with, and development of, volunteer Boards of Directors. • Proven experience with developing financial budgets, managing operations within budget constraints and identifying opportunities for strategic investment to further an organization’s goals. • Outgoing, dynamic personality and strong written and verbal communication skills. Ability to engage and win people over at all levels. Strong commitment to cultivating relationships and maintaining/enhancing existing relationships with stakeholders in the tennis community. • Exceptionally high personal standards that align with the organization’s core values: integrity, excellence, accountability, inclusiveness, passion, innovation and service. • Excellent interpersonal skills and the ability to thrive in a team environment. • Strong computer/mobile literacy/technology capabilities and user familiarity with various social media applications (e.g., Twitter, Facebook, etc.) desired. • Tennis-related or other sports-related background and experience. • Prior experience with the USTA a definite plus. • Prior experience with a non-profit organization a plus. • Bachelor’s degree. To Apply For This Opportunity: Please e-mail cover letter and resume to:
Deadline for applications: March 30, 2017
References and Background Check will be required. The position offers an attractive compensation and benefits package commensurate with experience.