Bachelor's degree preferred (technology focus not required). 1-2 years of office experience required.
Excellent verbal and written communication skills
Ability to convey technical information to nontechnical users
Ability to develop strong working relationships with staff at all levels and in all departments
Attention to detail and ability to follow complex instructions step-by-step
with great accuracy
Ability to document processes step-by-step in a way that enables someone else to complete the process
Strong Microsoft Office skills
Analytical skills to break down a problem into components and follow logical steps to isolate the cause of a problem, identify solutions
Basic understanding of computer networks
Ability to identify inefficient work processes and use technology to streamline and improve them
Demonstrated aptitude for and interest in learning new technology
A positive attitude and collaborative workstyle
This is largely a sedentary position that requires the ability to speak, hear, see, and lift objects and computer hardware up to 25 lbs. Requires the ability for occasional travel locally, regionally and nationally to attend national conferences and events.
Occasional travel to NLC conferences and events may be required. Travel is usually limited to two or three trips per year.