The 30 hours per week Office Manager is responsible for the efficient execution, and ongoing process improvement of the day-to-day operational functions of the Foundation. Superior customer service skills, strong organizational abilities and attention to detail are essential for success in this position.
Additional responsibilities include administrative support to the Executive Director and Director of Communications of the Funeral Service Foundation.
Manages and maintains donor database system. Monthly reconciles records with CRM and accounting.
Prepares donor correspondence; spreadsheets; organizes and maintains files.
Schedules committee teleconferences and distributes agendas and supporting materials to committee members.
Prepares and distributes Foundation committee meeting minutes.
Prepares and distributes trustee packets for Foundation Board meetings.
Assists the Meetings Department with logistical needs for Foundation off-site meetings and events.
Maintains RSVP and registration lists for board meetings and Foundation events.
Coordinates FSF mailings, including mail merges for letters, envelopes and labels.
Coordinates distribution of the Foundation’s campaign and appeal materials, including preparation of solicitation materials, thank you letters, invoices, pledge fulfillment, etc.
Coordinates scholarship and grant award correspondence including notification to all applicants.
Enters gift information, writes and runs all reports.
Assists with the coordination of the annual Foundation Golf Classic and other events as assigned.
Maintains the resources area of the office and orders supplies when needed.
Provides customer service for incoming phone calls and general email inquires.
Promotes and assists in carrying out the Foundation’s mission, vision and goals in a manner consistent with the organization’s values.
Embraces and actively participates in a variety of work teams as requested or assigned.
All other duties as assigned.
College degree preferred. Proficiency in Word, Power Point, Excel and Windows environment. Three years office experience required. Must be able to manage multiple priorities and meet deadlines as well as work independently. Knowledge of Donor Perfect is desired. Non-profit experience desired.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, twist, reach, squat, and lift up to 35 lbs. Requires sitting for extended periods, using hands and fingers to manipulate a computer keyboard. Must be able to communicate verbally and hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Additional Salary Information: Competitive salary along with generous benefit package.
Please submit resume along with salary requirements.
About National Funeral Directors Association/Funeral Service Foundation
The Funeral Service Foundation funds the projects and programs that support all of funeral service in building meaningful relationships in the community.
The Funeral Service Foundation is the leading public foundation dedicated in perpetuity to serve the funeral service profession, and has served the profession on a national stage since 1945. Backed by its... $6 million Hand-in-Hand Endowment, the Funeral Service Foundation commissions innovative research; funds programs and professional development opportunities; administers and awards scholarships, and assists communities in crisis.
Funded solely by contributions from funeral service made at every level, the Foundation operates under the umbrella of the National Funeral Directors Association (NFDA), and is governed by a national board of trustees.