Are you looking for an entry level opportunity with growth in the non-profit events space?  @ NIGP, we have between 300 – 400 events a year and are looking for our next Events & Program Assistant to join our team and grow alongside our organization? 

At NIGP, we are growing and ready for innovation.  Are you that person?

As NIGP’s Events & Program Assistant, you will support the Events and Content Delivery team with a focus on the overall logistics necessary to produce courses and events, including event and course creation, textbook and collateral material distribution, and event close-out.  This position also supports the accreditation programs by providing administrative support to the program manager.

Your Key Responsibilities will be:  

Content Delivery Support

• Data entry and database management of all courses, including building courses and ensuring a professional and accurate web presence
• Creating and maintaining seminar files
• Confirms and finalizes supplemental course material and textbook orders
• Completes course close-out by confirming student registrations, attendance, assign credit as needed, and return any textbooks to inventory
• Determines Chapter rebates for chapter hosted seminars based on student counts and submits payment requests to Accounting
• Reviews, codes, and submits monthly textbook invoices to Accounting
• Reconciles department credit card and provides appropriate backup to accounting
• Maintains contract training files ensuring contracts are valid and current
• Assists with monitoring and responding to inquiries from customers, trainers and coordinators as directed by the Events Administrator, Events Manager and Director, Events and Program Delivery
• Completes monthly KPI reports
• Provides onsite registration assistance as needed to assigned meetings and events

Accreditation Support

• Receives applications for OA4 and Pareto Accreditations and acknowledges receipt with customers
• Upload application and supporting documentation to our shared drive and alert Best Practices Manager
• Maintains data entry of applications including application status, creating invoices and sending confirmation emails
• Upon award of accreditation

Your Ideal Skills and Abilities:

• Excellent time management skills 
• Ability to handle multiple programs and tasks, prioritize projects, and meet deadlines
• Good organizational and problem-solving skills
• Strong attention to detail
• Excellent verbal/written communication skills
• Exceptional customer service skills
• Experience with MS Office and AMS databases - NetForum a plus
• Ability to maintain excellent interpersonal relationships
• Reliable and dependable
• Ability to maintain composure and stay calm in stressful situations
• Must be able to work collaboratively, as well as independently