The ASAE Learning team is a fast-paced and dynamic group who work collaboratively with volunteer and staff teams to deliver superior educational opportunities in association management that advance ASAE’s vision/mission and the communities we serve. We are seeking a Senior Director with 5 to 8 years of proven expertise in the method and practice of teaching adult learners and managing association learning operations to join our team. This is a highly visible position that requires expertise in delivering high-impact training and development programs across all levels in a global environment.
As a member of senior management alongside a director for conferences and a director for online learning, the Senior Director oversees all non-conference in-person courses, programs and certificates through a combination of direct and indirect (with three department managers) day-to-day project management. The Senior Director also acts in concert with the Chief Learning Officer, and in their stead as needed, to develop innovative educational programs and oversee department operations including planning, organizing, and managing resources.
The Senior Director serves as a liaison to internal councils and committees, as well as external partners and stakeholders, as part of continuous environmental scanning and business development efforts. They cultivate awareness of current needs, challenges, and trends in themselves and other team members. They oversee integrity of communications with internal teams, vendors, content leaders, and volunteers as it relates to educational programs and initiatives.
The successful candidate is highly experienced in using novel andragogy, educational technology, innovative learning approaches, and evidence-based instructional design to ensure all programming is positioned to advance the knowledge, skills and abilities of participants.
Oversees the department’s overall portfolio planning activities, develops departmental goals in collaboration with project teams.
Monitors and enforces workplans and schedule; establishes processes to ensure all deadlines are met according to mutually agreed timelines set by learning, marketing, web, meetings and registration departments.
Monitors, analyzes and regularly reports departmental and program metrics, independently navigating a complex ecosystem of data sources and tools such as Aptify and PowerBi.
Prepares annual budgets and monitors program budgets monthly, including review of budgets developed by other staff, to ensure department resources are managed effectively.
Provides overall direction for activities of two Senior Managers (direct), one Manager (indirect), and one Coordinator (indirect) in a matrixed reporting structure.
Leads by example with a can-do attitude, enhances the professional and career development of department staff through effective training, mentoring, and joint performance evaluations.
Reviews and updates existing course content and materials as needed to ensure programs remain timeline and relevant.
Sources excellent instructional faculty, negotiating terms and preparing contracts.
Accountable for ensuring quality and consistency in the development of all training materials.
Reviews current vendor status, achievements and competitive pricing to make recommendations for future relationships.
Manages projects as assigned including CEO Symposium, Association Leadership Forum, Private/In-House Programs.
Analyzes ongoing performance trends over time, makes recommendations for future offerings and improvements. Designs and incubates new programs as assigned.
Training & Development: Must have strong knowledge of training best practices including instructional design, learning assessment, curriculum development and contemporary practices in adult learning.
Project Management: Must be proactive, highly motivated and collaborative. Ability to successfully manage multiple projects simultaneously with an eye for details under sometime aggressive timelines. Strong problem solving, customer service and analytical skills
Technology: Proficiency with Microsoft Office. Working knowledge of social media and other business and educational technology applications that support member learning and engagement.
Volunteer Management: Proven experience working in a volunteer-driven organization. Must have strong knowledge of committee management, content leader management/negotiations, and component relations.
Education and Experience
BA/BS in Education Leadership, Instructional Design, Organizational/Industrial Psychology, HR Talent Development or a related field directly applicable to this role required; MA preferred; CAE preferred.
Minimum 5-8 years of relevant experience in association product/program management/development, adult learning, training and development, and credentialing required.
Demonstrated ability to design, develop and implement a broad array of professional development programs and instructional (train the trainer) materials; knowledge of current training/development research and state-of-the-art training practices.
Skills and Abilities
Management: strategic planning and goal setting, budgeting, staffing, performance counseling, mentoring, and career planning are required
Communication: Excellent writing, presentation and public speaking skills. An articulate advocate of ASAE learning department’s vision and direction.
Collaboration: Must collaborate regularly regarding ASAE content strategy, working with other key content delivery channels such as editorial, publications, web and research.
Interpersonal: Must be diplomatic and able to interact well with staff management team, departmental colleagues, current or future members, partners and volunteer leaders.
Time Management: Ability to work independently and ensure deadlines are met with excellence, requires little supervision; adept at working as and with remote workforce.
Financial: Develop and manage project budgets. Demonstrate sound fiduciary skills; interpret financial data and recommend contingency plans as needed.
Schedule: Full-Time; Based in Washington, DC
Work Environment: Collegial and creative atmosphere, professional development opportunities, flexible work schedule. Telecommuting one day per week allowed.
Reporting Responsibilities: Reports to the Chief Learning Officer, supervises two direct reports, and two matrixed reports.
Travel: Travel as needed, approximately 10-20%. Must have or be able to obtain a US passport for international travel.
About American Society of Association Executives (ASAE)
Our organizational members are trade associations and individual membership societies that represent almost every sector of the economy and countless professions. Our 42,000 individual members—association professionals and industry partners—lead, manage, and work in or partner with organizations in more than a dozen association management disciplines, from executive management to finance to technology. Together, they represent 7,300 organizations and create a vibrant community that makes the world smarter, safer, and better every day.
With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge, and future-oriented research for the association and nonprofit profession and provides resources, education, ideas, and advocacy to enhance the power and performance of the association and nonprofit community.
ASAE Business Services, Inc. (ABSI), ASAE’s wholly-owned subsidiary, provides business solutions to the association community that help associations grow and prosper, save time and money, and simplify the business of running an association.