The Pennsylvania Coalition Against Rape (PCAR) is seeking a full-time IT Support Specialist to manage the desktop environment, provide support and training for software packages and supported hardware for the organization. The position will be located in Harrisburg.
Essential Duties and Responsibilities:
Responsible for the day-to-day support of information technology infrastructure, computer systems, and end user services.
Perform upgrades, updates, maintenance and troubleshooting for software, hardware, and networking equipment as needed.
Purchase and manage approved equipment and software.
Maintain and configure user accounts including staff entrance and exit tasks
Provide technology training and orientation for new staff.
Provide initial and ongoing training to staff on software, supported hardware and peripheral devices as needed.
Responsible for installation, configuration, upgrading, updating, and trouble-shooting for approved products.
Manage hardware inventory and lifecycle procedures.
Provide support and technological assistance with special projects and events.
Two to three years related experience and/or training; or equivalent combination of education and experience in desktop software support in a network environment with Windows clients and Windows Servers. Bachelor's degree (B. A.) in Computer Science from four-year College or university preferred.
About Pennsylvania Coalition Against Rape PCAR
The mission of the Pennsylvania Coalition Against Rape is to work to eliminate all forms of sexual violence and to advocate for the rights and needs of victims of sexual assault.
Founded in 1975, PCAR works to end sexual violence and advocates for the rights and needs of all sexual assault victims. PCAR partners with a network of rape crisis programs to bring help, hope, and healing around issues of sexual violence to the Commonwealth of Pennsylvania. PCAR:
Ensures that communities have access to quality victim services and prevention education by providing funding, training, materials and assistance to a network of rape crisis centers that serve all of Pennsylvania’s 67 counties.
Provides resources and training on sexual assault-related issues to professionals across the Commonwealth.
Promotes public policies that provide protections and services to victims of sexual violence, hold offenders accountable, and enhance community safety.
Launched the Sexual Violence Legal Assistance Project in 2018 to provide holistic legal services to survivors of sexual violence.
Works with media to increase public awareness, access to accurate information, and ethical ...reporting practices.
Operates the National Sexual Violence Resource Center (NSVRC), which identifies, develops and disseminates resources regarding all aspects of sexual violence prevention and intervention. The NSVRC also is a partner in a collaborative effort with the National Alliance to End Sexual Violence (NAESV), and the California Coalition Against Sexual Assault (CALCASA)–PreventConnect to operate Raliance. Raliance was founded in 2015 through a multimillion dollar seed investment by the National Football League with a mission of ending sexual violence in one generation. Raliance promotes prevention by awarding grants, advancing research, policymaking, and more.
Operated AEquitas: The Prosecutor’s Resource on Violence Against Women from 2009 until the organization became an independent 501(c)(3) on October 1, 2015. PCAR founded AEquitas and was responsible for its financial management while AEquitas project staff implemented training, case consultation, technical assistance and the development of practical resources for prosecutors and justice professionals around the world. PCAR and AEquitas will continue to work closely together as collaborative partners to help identify emerging issues and strategies that could affect investigations and prosecutions of sexual violence and related cases.