**To apply for this posting, please go to ugajobsearch.com and apply for posting G/R03792P**
The University of Georgia Athletic Association is seeking qualified candidates for a full-time internship in the Ticket Operations Department. This internship is a 12 month, non-benefit eligible position. The internship includes a monthly stipend of $1,750/month. Duties will provide exposure to professional aspects of collegiate ticketing including: implementation of ticketing strategies, execution of day-of-event ticket sales and distribution, customer relationship management, solving ticket resolution issues, assisting in the coordination of donor ticketing, and other related duties as assigned.
Seeking a highly motivated, goal and team oriented individual who is searching for career experience in ticket operations and customer service. This is an opportunity to gain exposure within multiple facets of college athletic administration (ticket sales, customer service, operations, event management, financial management, game-day operations, marketing, development, etc.) by assisting with day-to-day operations of the University of Georgia Athletics Ticket Office.
A Ticket Office Intern’s responsibilities include but are not limited to: providing customer service via phone, mail and walk-up; conducting inbound sales and service calls; processing orders and mailings through Paciolan ticketing software; printing tickets; assisting service and retention efforts; assisting with ticket reconciliations; data entry; supervising and leading student workforce; and assisting managers/directors with other duties when necessary. Additional responsibilities will include assisting and leading in game day operations and management for football, men’s and women’s basketball, gymnastics, baseball, and, at times, post season events.
Required qualifications include excellent organization and communication proficiency, leadership skills, customer service experience, and good computer skills. Bachelor’s degree required, master’s degree preferred. Ticket operations background and Paciolan ticketing software experience preferred, but not required. Application deadline is July 12, 2019. Please attach a cover letter, resume, and contact information with references.
Internal Number: G/R03792P
About The University of Georgia Athletic Association