Athletic Certification Coordinator

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Education

Bachelor's degree in related area and/or equivalent experience/training.

Experience

4 - 7 years of related experience.

Minimum Requirements

• Thorough knowledge of common University-specific computer application programs and productivity software.

• Thorough knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information.

• Strong ability to establish and maintain cooperative relationships with campus departments, UC campuses, and external agencies.

• Thorough knowledge of particular Registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits, and residency).

• Thorough knowledge of advising and counseling techniques.

• Strong written and verbal communication skills. Active listening skills. Customer service orientation. Interpersonal skills.

• Thorough knowledge of policies, regulations, and practices with student records services.

• Strong problem identification, critical thinking, and problem solving skills; judgment and decision-making ability. Ability to assess processes and implement improvements.

• Ability to work with people from diverse cultures. Utilizes excellent constituent service skills with all interactions.

• Ability to apply thorough knowledge of policies to a variety of individual situations. Recommends procedures to ensure compliance in a diverse learning community.

• Strong organizational skills and ability to prioritize work and meet deadlines.

• Working knowledge and demonstrated ability to use complex databases.

Preferred Qualifications

• Knowledge of Ellucian's Banner and Degree Works

• Knowledge of NCAA Division I athletic certification policies