The Office of the University Registrar is looking for a records specialist with strong customer service, attention to detail, problem solving, and communication skills for the Academic Records Department. Responsibility will be primarily for supporting the Degree Audit system including coding of academic program requirements, responding to specific problems generated by users, participating in testing, analyzing processing issues, troubleshooting problems, training/support of college and academic department staff, and testing and refining the system. In addition, this position will be responsible for processing the student-athlete academic certification which includes accurately identifying and applying eligibility requirements to determine satisfactory academic progress and eligibility for competition each semester, while remaining compliant with University, Big Ten, and NCAA rules and regulations. Serves as liaison with the Athletic Department Compliance Student Services Office, the student-athlete advising Morgan Center, Faculty Athletic Representative, and academic colleges. The individuals will be expected to gain an advanced knowledge and understanding of academic programs and athletic certification rules and regulations. Additional responsibilities include maintaining and monitoring the department email; provide guidance and support to university staff, faculty, students, and parents; adhere to university policies and procedures; ensure student confidentiality is maintained per FERPA regulation. Typically requires a High School diploma or higher plus six years of related experience, or an equivalent combination of education and experience. Bachelor's degree preferred. Knowledge of Microsoft Office software applications as well as knowledge of PeopleSoft Campus Solutions. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. Candidates are required to submit cover letter and resume.
About Pennsylvania State University
The Pennsylvania State University (commonly known as Penn State) is a state-related, land-grant, space grant public research university located in the University Park area and within State College and College Township in Pennsylvania, United States. The University has 24 campuses throughout the state of Pennsylvania, including a virtual World Campus, with University Park being its largest and most prestigious campus. Penn State University Park is ranked in the top 15 nationally for public universities and is considered a "Public Ivy". The enrollment at the Penn State University Park campus is nearly 44,000 with a total enrollment of over 84,000 across its 24 campuses, placing it among the ten largest public universities in the United States. Penn State offers more than 160 majors.