Manager, Association Services

Primary Duties:

Event Management

Speaker management for all conferences (3-4 per year):

• Create timeline for speaker management
• Distribute and manage the call for papers
• Support committee in presenter selection
• Communicate with speakers and collect all session materials

Conduct all event marketing:

• Write, upload and send multiple weekly marketing emails
• Promote all content via social media and member-only platform
• Setup, manage, and troubleshoot event registration system for each conference
• Create and distribute weekly and monthly reports
• Setup and execute 2-3 webinars per month
• Create agendas for weekly conference planning calls and lead as necessary
• Recruit event volunteers and manage them onsite
• Manage the Continuing Legal Education (CLE) process
• Assist with production, assembly, and shipment of materials for on-site events

Membership

• Manage annual membership renewal campaigns, including:
• Create renewal timeline and associated promotional emails
• Create and distribute dues renewal orders in netFORUM Pro
• Maintain accuracy of member databases, including additions, deletions, and updates
• Complete membership reports on a weekly and monthly basis

Administrative and Operations Support

• Serve as primary contact for general phone calls and emails
• Write, upload, and send marketing email messages
• Process all check requests for accounts payable for approval by Managing Director
• Process, record, and manage all check and wire deposits
• Maintain and improve website, including edits and additions
• Manage the organizational social media (Twitter, Facebook, LinkedIn) including writing content and securing content from volunteers
• Manage the Higher Logic member platform and grow member usage
• Provide administrative support to Managing Director, including calendar management, scheduling of conference calls, committee management and other projects
• Handle all incoming and outgoing mail

Knowledge, Skills and Abilities:

Required:

• Bachelor’s Degree
• Detail oriented and function with a high degree of success
• Extremely organized, and diligent, with ability to manage competing deadlines
• High proficiency in Microsoft suite, especially Excel, Outlook, and Word
• Cultural awareness and experience in foreign countries preferred
• Excellent written and oral communication skills
• Entrepreneurial outlook and desire to identify and implement solutions
• Understanding of user-experience and design with ability to create final products for promotion
• Demonstrated ability to succeed in fast-paced work environment
• Demonstrated ability to provide excellent customer service even in difficult situations
• Operates with a high degree of maturity and integrity
• Experience with Drupal content management system, HTML formatting, Higher Logic, and/or netFORUM Pro, are considered a plus
• Experience or interest in membership associations, events, volunteer management, and/or global interactions a plus

Other

• Must have at least 3-5 years of professional work experience
• Experience at an association or in a legal setting helpful
• May include some domestic and/or international travel and weekend commitments
• Complete MCI USA timesheets
• Serve on appropriate MCI USA Matrix Teams; and function as a MCI USA Team Member in accordance with MCI’s corporate vision and guiding principles.
• Other duties as assigned

For consideration, send your cover letter, resume and salary expectations (absolutely required). MCI USA is an Equal Opportunity Employer.