The Assistant Manager Athletic Tickets is responsible for facilitating Athletics Ticket Office goals and objectives by assisting the Associate Athletics Director for Ticket Operations with daily ticket office operations and events; assisting in hiring, training and scheduling student workers and temporary, part-time event staff.
Duties and Essential Job Functions:
Develops ticket sales plans and objectives by interacting with coaches, sport administrators and marketing; assisting with design and implementation of marketing plan for sports.
Maintains customer data by updating information on computerized ticket system.
Works closely with the sport administrators and marketing department to develop ticket sales plans.
Implements policies by supervising ticket sales and distribution of complimentary tickets at events in accordance with NCAA regulations.
Maintains and reports ticket information by creating and maintaining each new sport season on ticket office computerized ticket system; developing and monitoring online ticket sales capabilities using the computerized ticket system; creating post-event and end-of-year ticket sales reports; assisting with Priority Points calculation to determine seat locations.
Supports ticket office operations by representing the ticket office at designated away game and post-season events.
Accomplishes staff objectives by hiring, training, disciplining and scheduling event staff and student workers; maintenance of time sheets and payroll.
Manage public relations by maintaining positive relationships with donors, students, faculty and staff.
Acts as liaison by serving as event supervisor for assigned sports.
Performs other related duties as assigned.
Require 1 year Paciolan Ticketing software experience.
Prefer 1 year of experience in a collegiate ticket office
Must have valid Texas Driver's License or ability to obtain one within 30 days of hire.
Must be insurable under the university motor vehicle requirements.
Internal Number: 2019-280
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
NOTIFICATION OF COMPLIANCE WITH NCAA REGULATIONS:
This job description includes the expectation of compliance with NCAA regulations. An institutional staff member who is found in violation of NCAA regulations shall be subject to disciplinary or corrective action as set forth in the provisions of the NCAA enforcement procedures, including suspension without pay or termination of employment for significant or repetitive violations