The University of Missouri, a Division I institution and member of the SEC, is now accepting applications for the position of Assistant Ticket Manager - Athletic Ticketing. This is a full-time, benefit eligible position and will assist the Associate Athletic Director for Ticket Operations with all facets of sport ticketing operations by providing exceptional customer service, conflict resolution and enforcement of NCAA, SEC and University of Missouri rules and regulations related to the sale of tickets to assigned sporting/special events. Enforces NCAA regulations as they relate to ticketing for at home and away competitions to include recruits, high school coaches, players, families, general public and donors; responds to customer questions by researching and investigating problems; assists with hiring, supervising and training of part-time staff; trains staff on ticket systems procedures and customer service; supervises game day ticket sellers to ensure adherence to policies. Sells and prints tickets for all sport/special events using Ticketmaster software. Monitors daily sales and prepares financial reports for assigned sports; assists with annual season ticket renewals and with the sale of tickets when hosting special events (SEC Championships, NCAA/NIT tournaments, Concerts); reports any potential NCAA/SEC/University of Missouri rules violations to the Associate AD of Ticket Operations and Compliance Office. Research and remains informed of new products and advances in ticketing technology; performs other duties as assigned. For more information or to apply for this position, please navigate to https://hrs.missouri.edu/find-a-job/ Please reference Job ID#35553 - Sr. Retail Sales Associate - Athletic Ticket Office - Intercollegiate Athletics.
A high school diploma and at least 1 year of previous experience, preferably in athletic ticketing or 1 year experience from which comparable knowledge and skills can be acquired is necessary. Preferred qualifications to include a Bachelor's degree and previous experience with Ticketmaster ticketing systems.
Employer will assist with relocation costs.
Internal Number: Job ID#: 35553
About The University of Missouri
The University of Missouri - Columbia is located midway between Kansas City and St. Louis and has a current enrollment of approximately 32,000 students. The city of Columbia ( pop. 125,000) is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources. Home to nationally renowned public schools and other colleges and educational centers, Columbia is known for its vibrant and eclectic restaurants and entertainment venues and hosts more than a dozen annual cultural festivals. The Department of Intercollegiate Athletics is home to 20 sports and employs approximately 240 full-time and 450 part-time individuals. The University of Missouri seeks a diverse work force and is an equal access, equal opportunity, affirmative action, pro disabled and veteran employer that is fully committed to achieving a diverse faculty and staff. T