The Director of Donor Relations & Operations handles all donor benefits and serves as the primary customer service representative for those who support App State athletics. This position will devise and implement a comprehensive donor stewardship plan on an annual basis for both annual and leadership gifts. This includes, but is not limited to events, fund reports, and communications.
Additional responsibilities: - Serves as a point of contact for the Data Base Management System that houses all donor accounts. - Serves as the database management liaison to the ticket office. - Coordinate student support staff and non-student temp positions. - Assist senior leadership in the management of the annual operating budget, monthly reconciliation of p-cards, time sheets and work hand in hand with staff members to ensure appropriate paperwork is completed and filed. - Serves as a point of contact for the Former Athletes Association, Athletics Scholarship Endowments and supports the Yosef Club Advisory Board.
Knowledge of the mission, goals, and needs of the Athletics Development office and University Advancement.
Attention to detail.
Ability to build collaborative relationships and maintain strong confidentiality.
Ability to acquire, compile, evaluate, and report program needs for budgets, travel, reconciliations, purchase orders, endowment agreements, executive correspondence, and other areas as needed.
Database management and priorities point system oversight.
Ability to prioritize and adhere to deadlines.
Must have excellent verbal and written communication skills.
Must be very organized and keep and produce accurate records.
About Appalachian State University
Located in the Blue Ridge Mountains of northwestern North Carolina, Appalachian State University has built a national reputation for providing outstanding academics. With a student/faculty ratio of 17:1 and an average class size of 25, faculty members are able to take a personal interest in student progress, often becoming mentors, advisers, and friends - even tennis partners. That can only happen in a close-knit community.Nestled at the base of Howard's Knob, the university is located in downtown Boone, NC (year-round pop. 15,000), a small town which thrives as one of the Southeast's premier tourism and outdoor recreation destinations. The nearby Blue Ridge Parkway and Pisgah National Forest provide a beautiful natural setting with unlimited possibilities for outdoor adventure.Appalachian is a public institution and part of The University of North Carolina System.