Real Money Sales role is responsible for identifying sales opportunities that address specific needs for HSBC clients and, managing these from identification to point of sale. The role will be based in London. The person in this role is expected to grow deep and broad customer relationships that enhance HSBC's franchise and generate value added business with Instituional clients.
Impact on the Business
Identification of new leads in Institutional FX, and responsibility of developing and tracking a business plan to expand existing client relationships
Identification and development of new client relationships
Management of transaction flow from order through to execution in conjunction with the relevant trading team in addition to business as usual transaction execution
Develop knowledge of client needs and requirements; coordinate effort to service client organisations
Senior escalation point for client concerns
Making sales calls and meeting clients to review outlook for FX
Cross-sell products within the relevant Asset Class, or within MSS more broadly
Proactive participation in the marketing of FX services
Proactive participation with other salespersons and traders who service accounts
Deliver above hurdle rate returns from the customer relationships managed
Maintain complete records of client orders and execution
Key driver in delivering trade ideas and relevant and targeted HSBC content to clients
Customers / Stakeholders
External & Internal Clients: Network, develop and nurture client relationships
Internal Collaboration: Develop close and effective working relationships within respective Americas FX business, as well as broader Global FX Businesses and MSS
External bodies: Build and maintains relationships with external partners, industry bodies and others to keep up to date with developments
Supports the Head of FX Institutional Sales Americas in communication with Banking Relationship Managers to provide relevant market and product information to build the relationship
Deliver fair outcomes for HSBC's customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Leadership and Teamwork
Collaborate with other internal businesses within Markets and Securities Services:
Set expectations, share best practice and manage, monitor, coach and develop leaders and others to ensure that they maximise their performance, meet the required standards, and continuously develop their capabilities and experience
Lead and encourage constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and taking prompt action to address any activities and behaviours that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers.
Internal Number: 830233
HSBC was born from one small idea: a local bank serving international needs. We started our business in Hong Kong in 1865. In 2015, HSBC celebrates its 150th year anniversary. Over the years, HSBC grew through expanding its branch network, offering new products and establishing its own investment banking arm.
We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.
• Located in 72 countries and territories
• Serving around 48 million customers
• Supported by over 268,000* people
• Head office in US is New York City
We aim to be dependable, open and connected in everything we do. We want to ensure that our employees feel able to stand up for what is right, highlight potential risks and act with integrity, even when faced with pressure to act otherwise. By doing so, we will be able to meet expectations of society, customers, regulators and investors. To make sure everybody at HSBC lives up to these values, they are a part of everyone's annual performance review.
At HSBC, you will find that we are dependable, o...pen to different ideas and cultures, and connected to customers, communities, regulators and each other. Our culture has a family feel to it – our employees are encouraged to work together to reach a common goal. This idea is supported and encouraged at the leadership level and passed down.
Our size and global reach mean more opportunities for you to grow your career with us.
We are looking for forward-thinking, driven, perceptive candidates to help our customers realise their hopes, dreams and ambitions.
This means people who are dependable, open to different ideas and cultures, and enjoy being part of a team; people who have the potential to become the future leaders of HSBC.
We encourage you to drive your own development and build your network within your office and around the world.
We provide the opportunities for you to connect with customers, colleagues and the communities in which we operate.