Strong understanding of the Corporate Sales business, its products, clients, systems and key processes
Drive a customer service oriented culture, meeting or exceeding expected customer experience and quality goals without compromising regulatory requirements.
Team player - able to back-up accounts and provide seamless coverage when desk is short-handed.
Ensure effective communication and understanding of the strategic transformation and agenda across key stakeholder groups at a global, regional and country level
Have self-awareness with the confidence to work independently and take responsibility for your own development
Support the growth of the execution capability of the business to ensure delivery of initiatives
Maintain connectivity with traders and research - facilitate client needs.
Excellent presentation and communication skills
Assist with the implementation of e-based solutions.
Complete other related duties as assigned.
Uses initiative and independent judgment to analyze, problem solve and proactively respond to client issues. Expected to make the necessary decisions to carry out own job responsibilities and meet primary goals and objectives. Evaluates and escalates complex issues and/or problems to manager.
Customers / Stakeholders
Leadership & Teamwork
Ability to work efficiently with members of the Global Commodities Team.
Ability to communicate effectively with other stakeholders
Internal Number: 830537
HSBC was born from one small idea: a local bank serving international needs. We started our business in Hong Kong in 1865. In 2015, HSBC celebrates its 150th year anniversary. Over the years, HSBC grew through expanding its branch network, offering new products and establishing its own investment banking arm.
We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.
• Located in 72 countries and territories
• Serving around 48 million customers
• Supported by over 268,000* people
• Head office in US is New York City
We aim to be dependable, open and connected in everything we do. We want to ensure that our employees feel able to stand up for what is right, highlight potential risks and act with integrity, even when faced with pressure to act otherwise. By doing so, we will be able to meet expectations of society, customers, regulators and investors. To make sure everybody at HSBC lives up to these values, they are a part of everyone's annual performance review.
At HSBC, you will find that we are dependable, o...pen to different ideas and cultures, and connected to customers, communities, regulators and each other. Our culture has a family feel to it – our employees are encouraged to work together to reach a common goal. This idea is supported and encouraged at the leadership level and passed down.
Our size and global reach mean more opportunities for you to grow your career with us.
We are looking for forward-thinking, driven, perceptive candidates to help our customers realise their hopes, dreams and ambitions.
This means people who are dependable, open to different ideas and cultures, and enjoy being part of a team; people who have the potential to become the future leaders of HSBC.
We encourage you to drive your own development and build your network within your office and around the world.
We provide the opportunities for you to connect with customers, colleagues and the communities in which we operate.