Provide analytical, administrative support within an internal control environment. Responsible for assisting in the execution of the Operational Risk Program for the Line of Business. Assist team in gathering and organizing data that will help track, report and manage internal control gap issues and mitigation plans. Acts as an ambassador of the risk culture. Incumbents typically have up to 2 years of risk management and/or LOB/ECF experience.
Global Markets Operations Technology (GMOT) Business Controls and Process Improvement drives execution of the Bank's Operational Excellence by improving controls around processes as well as improving them and making them more efficient. We promote a strong risk culture, underpinned by a proactive risk management approach. This enables the organization to deliver effectively for our Operations and Business partners as well as clients, thereby supporting our objective to build 'best in class' post-trade capabilities. The GMOT Business Controls and Process Improvement team supports the entire GMOT organization. We work in partnership with each team as we work to understand their processes and work on how to improve them and automate the reporting they may need. The team embraces our corporate values in our day to day interactions, and strive for continuous improvement in pursuit of Operational Excellence.
The Business Control Specialist will support the Senior Business Control Specialists with a variety of tasks related to building workflows and reporting that meets the needs of our internal and external clientele. They will also write process documentation and learn the applications required.
The individual will:
Interact with all levels of the organization on a daily basis
Work with globally distributed teams to coordinate various types of information and projects
Support and guide GMOT leads to take over ownership of report automation and distribution
Actively learn about applications used on a continuous basis
Build network with Bank of America subject matter experts and join calls to ask questions and increase knowledge
Develop subject matter expertise of applications used
Develop operational understanding and capability for use of workflow and reporting applications
Act as an ambassador for Operational Excellence and Organizational Health
Demo applications used to gain support and understanding across GMOT
Work on multiple concurrent projects
Quick learner willing to learn as they go
Ability to influence and drive collaboration across diverse groups
Excels at adapting to changing business needs with ability to balance multiple competing priorities in an extremely dynamic environment
Process oriented with keen attention to detail
Strong communicator who instills confidence and is able to communicate clearly and effectively at all levels
Familiarity with the following applications
Microsoft Office Suite (Excel, PowerPoint, Word)
Ability to analyze data, distill key data points, and effectively present information
Ability to prioritize workload and work on multiple concurrent projects
Problem solving, analytical and organizational skills
Highly organized and motivated self-starter who can deliver results with minimal direction
Process oriented with keen attention to detail
Ability to proactively build deep relationships with teammates/key partners
Bachelor's Degree in Business or related field
Global Markets Mobile Operations Technology:
Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
1st shift (United States of America)
Hours Per Week:
Internal Number: 21031133
About Bank of America
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company offers industry-leading support to approximately 3 million small business households through a suite of innovative, easy-to-use online products and services. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world.