Job Posting End Date: October 28

Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 36 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses - Unum US, Colonial Life, and Starmount Life - are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.

Headquartered in Chattanooga, Tennessee, Unum also has significant US operations in Portland, Maine, - and over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.

General Summary:

General Summary
The Solutions Consultant team is at the forefront of helping prospects and customers adopt Unum's digital solutions. This position is responsible for serving as a technical sales specialist for our digital solutions offerings, including but not limited to HCM connections.

The Solutions Consultant will present a compelling message to our customers through interactive, engaging and tailored demonstrations of our solutions, building awareness and generating opportunities. The Solutions Consultant will partner with our field sales representatives to secure new business and expanded revenue opportunities on existing customers. The incumbent will work in close partnership with internal and external business partners, including sales representatives, customers, brokers, consultants, and technology vendors to identify client specific solutions.

Principal Duties and Responsibilities

• Customer driven activities (approximately 80%)
  • Partner with Sales & Client Management professionals (Reps/Specialists, CMs/NCMs) to collaboratively develop the customer sales strategy
  • Perform product demonstrations for clients
  • Apply solution selling skills by understanding employee HR/Payroll/Benefit challenges and issues facing employers and demonstrating solutions to these challenges
  • Develop deep understanding of products and be able to relay that expertise to the client by answering questions about application of solutions
  • Address technical queries (e.g. those regarding data integration, single sign-on, etc.) either for the sales representative or direct to the customer
  • Preparing for and responding to specific client solution requests
  • Work with Sales & Client Management professionals, brokers and customers to hand off cases for implementation
  • Respond to miscellaneous field/producer inquiries and resolve any issues

• Internal activities (approximately 20%)
  • Gathering and providing feedback to home office product team on client needs and opportunities uncovered during conversations and demos
  • Communicating key market trends uncovered during client conversations, demos and other initiatives
  • Develop and deliver internal/external communications and business presentations
  • May perform other duties as assigned

Job Specifications

• Bachelor's degree or equivalent required
• Ability to build a new business through partnerships with product owners and sales team; a self-starter with a desire to learn and grow
• 3+ years' proven experience in a Solutions Consultant-type role in the HCM, SaaS Software and/or employee benefits industry or equivalent relevant work experience
• Demonstrated understanding of HR/Benefits/Payroll methodologies and supporting systems
• Baseline understanding of HRIS processes and HR personnel responsibilities.
• Able to demonstrate Unum's solutions value proposition as it relates to HR/Payroll/Benefits through a deep understanding of our products and services
• Comfortable presenting/demoing a technical solution to both C-Level executives and large technical and/or business audiences
• Very strong problem-solving and analytical skills; advanced technical proficiencies; strong presentation and communication writing skills
• Ability to excel in a highly charged, fast paced environment, handling multiple, often competing priorities
• Excellent time management, organization and project management abilities
• Demonstrate a willingness to experiment with new ideas, within acceptable boundaries
• Demonstrate a "can-do" spirit, a sense of optimism, ownership and commitment
• Ability to travel on a limited basis

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

Company:

Unum

In accordance with Colorado's Equal Pay For Equal Work Act, if you are a resident of the state of Colorado and wish to review the salary information for a role posted in Colorado, please fill out the form below and our Unum HR representative will reply to your inquiry within three business days.

Colorado's Equal Pay For Equal Work Act