National Account Director, Chicago and Midwest Market
Location: Chicago, Illinois
Type: Full Time
Telecommuting is allowed.
What’s extraordinary about this job:
The National Account Director is responsible for promoting and selling Seattle and the region as a convention and meeting destination for associations, corporations, and other group business opportunities into the Mid-West US market segments. This is a unique opportunity for a strong industry sales professional with experience managing a sales territory and large account base who has extraordinary people skills that allow you to easily cultivate relationships and work with a wide variety of people, and who is able to talk with endless enthusiasm about Seattle as the best destination for meetings and conventions. This is a Chicago-based position. Travel to the Seattle office would be required several times a year.
What you’ll do:
Primarily responsible for generating and closing approved leads for Washington State Convention Center and hotel bookings from assigned market segment(s), which may be revised based on business conditions.
Generates and manages sales leads; WSCC and hotel offers and competitive, customized, and creative bids to clients to win business.
Creates and maintains client base in the assigned market; strategically builds relationships and networks with meeting planners, decision makers and intermediary clients for Seattle and the region.
Manages an annual room night and attendance-based goal achieved from a combination of tentative and definite bookings within the assigned market.
Analyzes total group spend to effectively yield manage prospective business.
Actively prospects for new business in assigned market, using the value added/ROI approach.
Focus on promoting Seattle as a preferred destination for organizations/associations of communities of color and women.
Attends tradeshows, sales missions, client events, networking meetings and local meetings to solicit convention business.
Act as a strategic thought leader managing the sales process for each business opportunity; actively communicates with community stakeholders and supports Visit Seattle’s core mission.
Coordinates and conducts city site inspections for meeting planners; showcasing facilities, attractions and partners in the city.
Maintain research on competition regarding marketing, sales strategies, and destination capabilities.
Documents exemplary information into CRM.
What we offer:
Visit Seattle offers a competitive benefits package that includes a Paid Time Off program with 15 days to start, 12 paid office holidays, employer-paid medical, dental, vision, life and LTD insurance, an annual ORCA pass (regional transportation), plus 401k with a company match.
Visit Seattle strives to be a fully inclusive, multicultural, anti-racist organization. We are actively seeking a diverse pool of candidates from a variety of backgrounds and cultures.
To Apply: Attach resume and cover letter to online application.
Who you are:
Minimum five years of hotel or destination marketing industry sales experience required.
Excellent Chicago based customer relationships and extensive intelligence on Chicago business opportunities.
Located in the Chicago.
Knowledge of the Seattle area is highly desirable.
Provides the very best customer service to both internal and external customers.
Strong analytical and organizational skills.
Able to efficiently handle multiple responsibilities in a fast-paced environment while consistently demonstrating a strong proficiency at prioritizing activities.
Outstanding verbal and written communication skills.
Able to communicate across lines of diversity.
Willing and able to work evenings, weekends and holidays based on client and business demands.
Proficiency in Word, Excel, Outlook, PowerPoint, Delphi, D3K, or other relational sales management database.
Ability to operate computer, Outlook, PDA and general office equipment including tablets, desktop and laptop computers.
Physical demands/Work environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
Work involves frequent walking city site inspections conducted with customers and partners.
Position will require occasional weekends and frequent early morning and evening hours based on customer’s schedule and needs.
Estimate approximately 15% national travel and 25% regional travel, depending on market needs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
COVID-19 vaccination is a requirement of employment.
Visit Seattle is a nonprofit economic development agency responsible for competitively marketing the Seattle area as a destination for meetings, conventions and leisure travelers. The goal of these marketing efforts is to enhance the employment opportunities and economic prosperity of the region.
In 2020, 22 million visitors spent $3.9 billion in Seattle and King County, contributing $365 million in state and local tax revenues. Direct visitor spending benefits hotels, retailers, restaurants, attractions, transportation services and other businesses, and supports jobs for more than 48,000 people in the Seattle region.
For more information about Visit Seattle, visit www.visitseattle.org.
For over 32 years, the Washington State Convention Center has been the Northwest’s premier meetings and events facility. We welcome thousands of visitors from around the globe each year, offering industry-leading service, award-winning catering and a comprehensive range of services for event planners, exhibitors and guests.
We strive for the extraordinary; providing unmatched guest satisfaction is one of our primary goals. To achieve that, our Mission, Vision and Service P...romise are an integral part of our culture. Together these values guide our employees and hold us to the standards our guests deserve and expect.
For more information about the Washington State Convention Center, visit www.wscc.com.