SALES & EVENTS SPECIALIST, AUX Events & Conferences
Location: BOSTON, Massachusetts
Internal Number: 6625
Serve as the front-line point of contact for conference and event inquiries that come in via phone, email, webform, and third-party sites. Assess and analyze requests to proactively anticipate needs, provide proposals, and coordinate the locations and services. Create, track, and monitor reports on past and current inquiry requests. Execute site tours. Fully coordinate a limited number of programs annually from inquiry to financial reconciliation. Assist with sales & marketing initiatives. Manage and collaborate with student employees. As needed provide support to other areas within Events & Conferences such as Commencement, registration, and summer conference housing.
Bachelors degree and three to five years of relevant experience with customer service, sales, conferences/events or hospitality is required.
Knowledge of Boston University facilities preferred.
Must have excellent interpersonal skills including the ability to analyze and anticipate client needs while comparing to available facilities and services.
Must have excellent communication skills and the ability to remain calm and positive under pressure and to deal effectively and diplomatically with a variety of constituencies.
Must be resourceful and able to set priorities to successfully execute short and long term overlapping projects.
Must be proficient with Microsoft Office suite including Excel.
Ability and willingness to work evenings and weekends for events, client meetings, or site visits.
Drivers License is required.
RESUMES WITHOUT A COVER LETTER WILL NOT BE CONSIDERED.
This position is eligible for Boston University's generous benefits package including health, dental, life insurance, tuition remission, paid time off, and so much more!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Boston University is no small operation. With over 33,000 undergraduate and graduate students from more than 140 countries, 10,000 faculty and staff, 16 schools and colleges, and 250 fields of study, our two campuses are always humming.