1. Responsible for ensuring that the department maximizes revenue generation for all ticketed sports as well as special events. Assist with creation and implementation of revenue generation plan.

2. Direct all operations and procedures of the Athletic Ticket Office.Supervise daily sales operations, including phone sales, group sales, counter sales, online, and mail processing. Implement ticket prices for all athletic events, and project season ticket and gate revenue for the fiscal year.

3. Implement and manage a comprehensive ticket software program.Order, update, and maintain necessary computer hardware to maintain program, and train ticket staff on use of the program. Monitor ticket inventory. Provide daily/weekly ticket sales reports, annual comparisons and progress reports. Create and maintain season ticket holder databases.

4. Implement a comprehensive program to effectively manage and maintain revenue reporting procedures.

5. Hire, train, schedule, and supervise part-time and student office staff and game day staff assigned to selling tickets, taking tickets, and program sellers. Responsible for payroll of all staff assigned to these functions.

6. Constantly update the ticket portion of the Saint Mary’s College athletic website in regards to tickets, including promotional activities, sales information, ticket related releases, etc. Responsible for the proper setup and updating theSaint Mary’s portion of all ticket related software and hardware.

Know, recognize, and comply with the laws, policies, rules, and regulations governing the College and its employees, and the rules of the National CollegiateAthletic Association (including, but not limited to, NCAA Bylaw, Article 11 and its requirement to report all athletically-related income and benefits from sources outside of the College to the President) and of the West Coast Conference as now constituted or as may be amended in the future. Supervise and ensure that any assistants and any other employees and/or volunteers for whom you are administratively responsible comply with the aforesaid policies, rules and regulations. Immediately advise the Director of Athletics if you have reasonable cause to believe violations, whether by employees or students, have occurred or will occur.

Education: Bachelor’s degree required.