Roles and Responsibilities: Provide day-to-day IT infrastructure and system support in a highly dynamic and demanding trading environment Manage all incoming enquiries and system issues reported and perform investigations to resolve them Manage vendor relationships and client IT teams for any system related matters and new implementations Engage Group Legal and Compliance for review of new contracts and services discussions with vendors Support FIX connection setup and certification when onboarding new institutional clients Monitor project timelines and milestones in accordance to the project goals and deliverables of the Institutional Business Maintenance of key business IT procedures and perform UAT testing for product