Sound Health Medical is a family-owned full-service Home Medical Equipment (HME) provider in Washington and Oregon– offering a full-scope of Power and Manual Wheelchairs, DME, Wound, Incontinent and Enteral services. We have a strong commitment to providing our customers with the best quality of customer service and equipment to meet their medical need. This position is based in Tacoma, Washington.
About the Opportunity:
We are looking to fill the position of Assistive Technology Professional (ATP). We are seeking someone who is passionate about providing our customers with the best service and equipment available. The Assistive Technology Professional (ATP) has as a primary responsibility assessing rehabilitation patients, evaluating patient needs and selecting the proper rehab assistive technology. The ATP is responsible to the client, assuring timely and accurate acquisition of equipment and delivery. The ATP is responsible for coordinating and managing referral source relationships and promoting quality customer service. The ideal ATP focuses on helping our clients receive the best quality of product to meet their medical need.
This position has a base salary plus commission, $10,000.00 Sign on bonus
Maintain a strong professional relationship with clients, medical personnel, vendors, and key referral
Work with other rehab team members to conduct a detailed evaluation on current situation, concerns, goals, and funding possibilities
Physically assess rehabilitation clients for seating and mobility needs, including the proper measurement and patient skills impacting use of rehab
Assess the home and other environments for conditions that may impact the proper use of equipment and evaluate for bath and safety equipment and aids for daily
Provide excellent listening and communication skills to customers as a part of troubleshooting either via phone or in person
Take initiative to contact manufacturers and obtain access to necessary evaluation/loaner
Participate in the final delivery of the product to ensure proper fitting of equipment and usage training that meet customer and caregiver
Complete and process all signed paperwork per Company
Provide quality control of equipment and supplies
Certification as an ATP through RESNA or capacity to train and achieve ATP credentials HME/DME experience with rehab and/or sales (Required)
Skilled in troubleshooting mobility equipment to determine service or parts best fit client
Understanding of insurance reimbursement
Knowledge of rules and regulations of OSHA, DOT, Medicare, accrediting bodies, and other agencies as they impact the care and distribution of HME.
Strong computer ease, comfort, and fluency or the ability to quickly gain necessary
Ability to learn to operate equipment correctly and ability to lift
BS/BA degree (preferred)
Two years’ experience in rehab (preferred)
Compensation and Benefits:
Sound Health Medical Supply Inc. offers a competitive compensation package commensurate with the market and candidate’s experience. Base salary of $80,000.00 plus commission
Sound Health Medical Supply, Inc.
Sound Health Medical Supply, Inc is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color,
Sound Health Medical Supply is a family owned and operated full-service Home Medical Equipment (HME) company in beautiful Washington State– offering a full-scope of Power and Manual Wheelchairs, DME, Wound, Incontinent and Enteral services. Sound Health has a great Rehab support team with an established area. We have a strong commitment to providing our customers with the best quality of customer service and equipment to meet their medical need. This position is based in Tacoma, Washington.