Assistant Athletic Director, Ticket Sales & Service
Washington State University Athletics
Location: Pullman, Washington
Required Education: 4 Year Degree
Salary: Commensurate on qualifications
Internal Number: 81409
Summary of Duties:
The Assistant Athletic Director, Ticket Sales & Service oversees all aspects of a multi-million dollar ticket sales operation within the athletic department including, but not restricted to, following state audit guidelines in all cash transactions and deposits, maintaining computer system integrity, hiring, evaluating, and training of staff, working closely with other external directors to maintain communication and develop marketing strategies for ticket sales, establishing and maintaining a philosophy of customer service throughout entire ticket office. Serve as primary sales contact for all external and internal constituents.
A Bachelor’s degree in a relevant field and four (4) years of progressively responsible experience in a field related to the functional managerial area which has included at least one (1) year of supervisory experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Minimum four (4) years of progressively responsible experience in ticket sales, ticket operations, fiscal management, marketing or other related experience.
This position works various athletic events both during and outside of typical business hours as well as weekends, therefore the ability to work a flexible schedule is required.
Ability to obtain and maintain a valid, unrestricted driver’s license.
Demonstrated work experience and programming responsibilities with a Paciolan ticketing database.
Demonstrated experience working in positions that require customer service, leadership and strong communication skills.
Previous experience working within an intercollegiate or professional Athletic Ticket Office.
Demonstrated sales accomplishments and achievements.
Demonstrated work experience that requires strong time management, fiscal accountability and organizational skills.
Demonstrated work experience that requires an expertise with business practices and internal controls.
Possess excellent report writing skills and have the ability to initiate and complete projects with specific deadlines.
Demonstrated work experience managing post season ticket sales and working with a ticket priority point system.
An advanced degree in a field related to the position responsibilities.
Washington State University conducts transformational research and provides world-class education to more than 26,000 undergraduate, graduate, and professional students. Founded in 1890 in Pullman, it is Washington’s original land-grant university, with a mission of improving quality of life. It is located in the Palouse region of Southeastern Washington, eight miles from the University of Idaho in Moscow, ID and 80 miles south of Spokane, WA.