Position Purpose: The Partner Sales Manager is responsible for supporting TSS’s partner group sales (B2B) pipeline and process including booking school districts, independent schools, educational nonprofits, private events, meetings and other mission-aligned organizations across our three campuses. The ideal candidate for this role will use their sales, communication and project management skills to increase a steady group and partner sales pipeline and exceed sales goals. The Partner Sales Manager creates and nurtures strong partner and client relationships with appropriate eductation-based clients and and other key stakeholders involved in the decision-making process in a fastpaced sales environment. Main responsibilities will include identifying, generating and booking repeat and new youth education, event and meeting groups using research, direct prospecting, sales solicitation, and sales calls. The role requires a systems-thinker with strong customer service and sales experience and attention to detail to successfully meet and exceed sales goals. The role will focus on identifying new partner group opportunities, new markets, lead follow-up and particular focus and emphasis on booking lodging, meals and programming for educational groups across three campuses. The Partner Sales Manager reports to the Director of Partner Sales on progress for achieving goals through Salesforce, and thru our Customer Relationship Management (CRM) Salesforce system.
Qualifications: • Bachelor's degree preferred • Experience with non-profit and/or education-based youth programs preferred • Group Sales experience preferred and will consider transferrable marketing, business development and other related skills • Ability to implement sales plans, manage partners (clients), programs and projects autonomously • Experience with IT and CRM systems (ie. Salesforce), Google Drive, and presentation software preferred • Client-focused, innovative, solutions-focused, and team-oriented • Strong communicator with internal/cross-department team members and with external partner audiences • Efficient time management, flexibility, and strong organizational skills • Ability to work well in collaboration with a variety of team members, departments in a mid-size, fast-paced organization
Working Conditions & Physical Requirements: • Able to write / type / communicate • Able to sit/stand at a desk for up to 8 hours • Primarily based in an office space at the Jackson Campus of Teton Science Schools with potential meetings/interactions/work on all campuses locations • Administrative work with a central location and a strategic goal of spending work time across TSS campuses.
Responsibilities: 60% Sales / Client Service • Monitor and manage the lead and inquiry pipelines leveraging systems and tools (CRM, data reporting, sales call sheets, etc.) • Develop and maintain excellent collaborative relationships with current and prospective clients • Support the stewardship of prospective clients from inquiry to closing • Provide exceptional partner client service via omni-channel communications • Advocate and champion for partners internally • Identify prospects and trends using available data and through self-driven market research • Develop client survey and data collection tools to inform sales process that leads to pipeline growth and increasing close rates • Conduct partner tours and other prospective sales engagement as requested • Represent TSS at internal and external events.
15% Sales Operations • Ensure accurate client information, opportunity data, and service details in our CRM database • Work with Director of Partner Sales to refine and consistently execute on sales workflow with particular focus on hand-off from sales to program area leads • Participate in meetings with Director of Partner Sales and CFO to review pipeline, sales forecasting, efficiencies and areas of process improvement • Act as a liaison between sales, registration/business systems, Field Education and accounting • Assist with other sales and market research duties as assigned to support the Sales and Marketing team and program areas of TSS.
15% CRM Support • Regularly review and audit of CRM to ensure accuracy, status and workflow management of sales inquiries, leads and contacts • Oversee the creation and maintenance of dashboards and analysis of marketing and communications campaigns to determine effectiveness. • Work with Registration/Business Systems Team to build and manage workflows, reports and dashboards • Utilize CRM to manage sales-specific marketing automation (ie. drip campaigns, sales follow-ups, etc.) • Attend Data Working Group meetings as needed assure the quality of contact data used in sales initiatives and sales inquiry workflows
10% One TSS Responsibilities • Proactively and positively shares the TSS mission and program structure with external stakeholders. • Engages and collaborates across TSS program areas. • Contribute to inclusive work and learning environments through continually developing cultural competency. Cultural Competence is one’s ability to interact effectively across various dimensions of diversity. It lies at the intersection of awareness of others, self-awareness, and applying skills & knowledge to promote inclusion and equity
This job description is not meant to state or imply that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their manager in compliance with federal and state laws.
Teton Science Schools' (TSS) mission is to inspire curiosity, engagement and leadership through transformative place-based education. TSS is an organization in northwest Wyoming and Idaho comprised of six program areas sharing a common vision of education. TSS is deeply rooted in the outdoors as place anchors and enriches our understanding of the world. Our organization has educated, trained and inspired thousands of children, youth and adults, bringing them together through the study of place-based education. We serve students from across Wyoming, the Intermountain West, the nation and around the world.