Director of Fan Experience Director of Fan Experience Required Qualifications (as evidenced by an attached resume): Bachelor's degree (foreign equivalent or higher). Three (3) years of full time experience working in an administrative capacity in a collegiate athletic department, professional sports program, public education athletic administration or special event/entertainment/concert profession. Customer service experience. Preferred Qualifications: Bachelor's degree (foreign equivalent or higher) in Business, Sports Management, or related field. Experience in a collegiate or