Athletic Facilities, Events & Pool Operations Manager
College of the Holy Cross
Location: Worcester, Massachusetts
Internal Number: 3441226
Athletic Facilities, Events & Pool Operations Manager
About College of the Holy Cross:
Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,100 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.
Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.
The Athletic Facilities, Events & Swimming Pool Operations Manager position is an integral part of the Athletic Staff, overseeing facility management and operations of the swimming pool; as well as other athletic facilities and event management responsibilities. This position reports directly to the Associate Director of Athletics for Facilities, Operations & Events.
Major Areas of Responsibility
Responsible for all facility maintenance. Maintenance of swimming pool; including pool filters and pumps, chemical feeders, pool heaters, backwashing and vacuuming of the pool. This also includes the general preventative maintenance at the facility as well as other facilities assigned by the Associate Director of Athletics for Facilities, Operations & Events.
Oversee all swimming staff including scheduling, hiring and training of life guards. Recruit, hire, train and manage direct reports that may consist of volunteers and students.
Assist with planning and scheduling events assigned by the Associate Director of Athletics for Facilities, Operations & Events.
Establish a best practices procedure to coordinate and facilitate total customer satisfaction for the constituents the department supports. Institute administrative procedures which facilitate the work of the staff and provide a service-oriented structure for those served.
While under direction of the Associate Director of Athletics for Facilities, Operations & Events, works effectively as a liaison between various departments to ensure that services, quality and costs are balanced. Supports the preparation and maintenance of the departmental operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits.
Conceive, develop, and implement innovative and creative solutions leading to continuously improved processes. Provide a means for frequent and on-going feedback to the department on the effectiveness of the constituents served.
Complete appropriate communications to ensure goals, objectives and expectations are communicated and completed in alignment with the overall College mission, division and department.
Other duties as assigned by the Associate Director of Athletics/Facilities, Operations & Events
Bachelor's degree; Minimum of 2 - 4 years of experience with swimming pool management and operations; Basic knowledge of pool pump rooms and chemical distribution, preventive maintenance and operation.
Certified Pool Operator Certificate
Demonstrated knowledge of NCAA rules and regulations
Ability to work independently, strong self-motivation and effective time management skills; Excellent communication skills;
Ability to multi-task, detail-oriented and ability to work with diverse group of staff members; Strong customer service with the ability to troubleshoot and handle pressure situations;
Ability to thrive in a diverse, fast-paced, student-athlete service driven environment in a collegiate setting;
Willing to work nights, weekends and holidays.
Master's degree in related field
Previous Division I intercollegiate athletic facility & operations experience in facility, event and swimming pool management.
American Red Cross Lifeguard Instructor Certificate
Skills that are required for this job and are in line with the College's mission e.g.
Excellent Written & Verbal Communication
Proficient Problem Solving
Understands Risk Management
Strong Teamwork & Team Facilitation
Strong Interpersonal Skills
Understands, values and respects diversity as an individual, in a team and within groups while fostering an inclusive and supportive environment.
To mitigate the spread and effects of COVID-19, and as an integral part of its public health and safety measures, College of the Holy Cross requires that all successful applicants show proof of full, up-to-date vaccination (including a booster dose once eligible) by an FDA-approved COVID-19 vaccine before beginning employment, unless an accommodation exempting the applicant from this policy has been granted. Applicants who wish to request an accommodation based on a disability or sincerely-held religious belief should inform Human Resources after an offer of employment is extended; please do not include any medical, genetic, or religious information in your application materials.
This is a full-time exempt position. The College is committed to providing competitive market pay for its employees. The salary for this position ranges from $35K,000 - $37,000 annually. The College also offers a competitive benefits package for full-time staff, including:
10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)
NEW - condensed summer 4-day work week
Wellness programs & ongoing Training and Development opportunities
Generous paid time off
Free parking and free use of the athletic/fitness facilities.
The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,100 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.
Worcester is a city of approximately 200,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities which you can read more about here.
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
A member of the Higher Education Consortium of Central Massachusetts (HECCMA).
The College of the Holy Cross is a highly selective Catholic liberal arts college in the Jesuit tradition. It enrolls about 3,000 students and is located in a medium-sized city 45 miles west of Boston. The College seeks faculty members whose scholarship, teaching, advising, and on- and off-campus service demonstrate commitment to the educational benefits of a richly diverse community. Holy Cross aspires to meet the needs of dual-career couples, in part through its membership in Higher Education Consortium of Central Massachusetts (http://www.heccma.org) and the New England Higher Education Recruitment Consortium (https://new-england.hercjobs.org/)