The Athletic Ticketing Manager is a part of the overall ticketing office, which falls under the oversight of the Finance and Administration Division and reports to the Director of Campus Ticketing. This position is unique in that is functions, in part, as a member of the Athletics sales and marketing team. Responsibilities for this position include:
Manages the Nottingham and Bank of Colorado Arena at Butler Hancock box offices including hiring, training, and supervising box office staff for ticketed athletic events. Works with Athletics staff in the promotion, marketing and delivery of special ticket promotions and general customer sales. Maintains patron databases for Football, Men’s and Women’s basketball, Volleyball, Wrestling and other athletic events and activities. Creates, revises and maintains reports drawn from all ticketing sources, including online, phone, walk-up, comped and group sales. Assists in the overall management of the Campus Commons box office and helps cover PVA and/or Student Life events as needed.
As you consider joining our community, it is important to know that UNC is dedicated to strengthening and advancing our collective work related to diversity, equity, and inclusion. We develop and learn more together with a diverse team. To achieve this, diversity for us represents differing perspectives, thoughts, and experiences. We value the individuality of the human distinctions of our staff because these distinctions benefit students, our community, and each other. We expect members of our community to stretch their learning edges about race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. This is a significant way to honor the intersectionality of our university community. We appreciate the diverse contributions every individual makes to the UNC community. When you join the UNC community, you can expect to be part of a growing inclusive, innovative, and equity-minded community that requires broad collaboration among faculty, staff, students, and community partners.
Bachelor’s degree or a minimum two years relative work experience.
One (1) year experience working in ticketing and/or athletics management.
Experience in student employee supervision.
Experience in working with staff of diverse backgrounds.
Demonstrated written and verbal communication skills.
Knowledge of Microsoft office systems.
Knowledge of computer system support for data gathering and analysis including web based research.
Ability to work flexible hours including evenings, weekends and during regularly scheduled campus holiday closures as needed.