Salary is negotiable based upon experience, with a minimum pay of $24/hour.
4 Year Degree
Internal Number: 273413
Under the general supervision of the Assistant Director for Ticket Operations, serve as an Assistant Ticket Director (Ticket Office Coordinator) in operations of the Wisconsin Athletic Office. Work with the Assistant Athletic Director for Ticket Operations, Assistant Ticket Directors, Business Office and Development Office to manage donation and season ticket invoicing for all UW Sports.
Assists with all areas related to the daily and game day ticket operations. Manages ticket sales and operations for all ticketed events. Supports call center operations, e-mail correspondence, and supervises student staff.
- 25% Assists in all aspects of ticketing for assigned sports and/or special events. Prepares mailings, organizes will call and special handling for a variety of ticket types, and maintains inventory of accessible and easy access seats for game day and pre-game day exchanges - 30% Coordinates all aspects of the order entry and payment process for season tickets and season parking - 25% Assists with event set-up, maintenance, and pre-game and post-game event/ticket balancing - 5% Manage and process season ticket transfers (FB, MBB, MHKY, WBB, WHKY, VB and WR) - 5% Manage invoicing and payment processing for season ticket orders across all sports - 5% Work athletic events as needed for the Athletic Ticket Office - 5% Open season/drive year for donations including RSD, philanthropic annual fund and allocations, and assist with processing/gifts/payments as necessary
- Two to five years of experience in ticket sales or related field - Experience working with computerized ticket systems, preferably Paciolan - Experience in customer service, business and public relations - Knowledge of NCAA and Big Ten rules is preferred
The Division of Intercollegiate Athletics at the University of Wisconsin-Madison dedicates itself to the mission of providing athletic opportunities to a wide range of students in an environment in which all student-athletes can achieve their academic and competitive goals. The Division strives to provide equitable opportunities for all student-athletes and fosters the principles of sportsmanship, respect and fair play on the field of play. The Division sponsors teams in 23 sports competing under the regulatory guidelines established by the National Collegiate Athletic Association (NCAA), the Big Ten Conference, the Western Collegiate Hockey Association (WCHA), and the Intercollegiate Rowing Association (IRA).
UW-Madison is located in the heart of Madison which is the state capital and the state's second largest city. Madison has a solid and long-standing national reputation as a vibrant and thriving city.