Manages ticket operations for selected sports/events including programming, invoicing, allocation, distribution, season database maintenance and assisting customers with inquiries and ticket purchases. Collaborates with other department areas on assigned events to coordinate ticketing needs for sales, marketing, promotions, fan experience and event operations. Assists with CRM and database management, analytics initiatives, and daily financial functions and reporting. Provides general Athletic Ticket Office management support including operational and customer service duties, reconciliation, ticket allocations, cash handling and supervision of student staff. Performs other duties as assigned. Position requires ability to work extended hours including evenings and weekends.
Minimum Education Required Bachelor's Level Degree or equivalent combination of education and experience
Required Qualifications 2+ years of experience in ticketing operations, customer service, cash handling procedures and supervision of part-time staff. Ability to communicate effectively with a diverse internal and external constituency. Ability to multi-task in a fast-paced, high-pressure environment.
Desired Qualifications Operational knowledge of Ticketmaster Archtics and Host ticketing systems.
The deadline for applications is March 26, 2023. All interested candidates must complete an on-line application for position requisition R72954 at https://www.jobsatosu.com/.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other bases under the law.
The Ohio State University Department of Athletics sponsors 36 fully funded varsity teams - 17 for women, 16 for men and three co-educational. The department is committed to providing its more than 1,000 student-athletes with the finest in academic and athletics support in order to ensure a quality and life-enhancing experience. U.S. News and World Report ranks Ohio State as one of the Top 20 public universities and has been recognized for the second year in a row as one of the Chronicle of Higher Education's "Great Colleges to Work For."