The Asst. Director, Athletic Facilities & Operations reports to the Director of Facilities & Operations, with unit oversight provided by the Associate AD for Facilities & Capital Projects. The Asst. Director provides support related to the day-to-day operations, maintenance, scheduling, and events in assigned athletic facilities.

Primary Duties and Responsibilities: 1. Responsible for the maintenance and scheduling of assigned Athletics spaces.

Provides a safe and welcoming environment for student-athletes, staff, faculty, and all visitors. Performs daily walkthroughs and identifies maintenance needs. Initiates facility repair requests and monitors the quality of services provided. Serves as a contact for Facilities & Operations unit to external vendors. Works with University Facilities Management (trades) staff to complete work requests and small projects. Coordinates maintenance, repairs, equipment storage, and custodial work. Coordinates grounds and landscaping work with third party vendor. Ensures building signage is updated and in good condition. Responsible for cleanliness and organization of facilities. Assists with small projects and minor repairs (not requiring a license), as needed. 2. Responsible for assisting with gameday facility management for all assigned venues.

Leads and/or assists with set-up and breakdown of assigned Athletics events, including but not limited to Football, Baseball, Soccer, Track & Field, and Volleyball. Serves as “on-call” facility manager for assigned Athletics events. Ensures playing surfaces are prepared for practice, competitions, and other scheduled activities. Assists Event Management & Championships unit with ACC and NCAA Championships, as needed. Assists Event Management & Championships unit with outside/external special events or rentals, as needed. 3. Primary liaison to assigned sport programs and University of Miami Athletics support units.

4. Assists with the management of the Facilities Management eXpress software (FMX) which includes, creating and adjudicating work orders, inventory control, scheduling and preventative maintenance.

5. Assists with day-to-day operations, maintenance, and lock up of facilities, as assigned.

6. Responsible for maintaining compliance with all NCAA, ACC Conference, and departmental policies and procedures.

7. Works directly with food services partners to manage facility issues and requests.

8. Assists HR with facility-related onboarding/offboarding tasks.

9. Responsible for management of A/V technology (audio systems, videoboards, etc.) in assigned facilities.

10. Assists with the hiring, training, and development of a small student staff of evening building managers.

Provides daily oversight of work. Schedules monthly meetings. Conducts monthly budget reconciliation. 11. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to work in a diverse environment.

• Ability to work under pressure and under tight deadlines with limited resources and multiple competing priorities.

• Ability to work nights, weekends and holidays, as needed.

• Excellent written and verbal communication skills.

  • Ability to communicate professionally with administrators, coaches, staff, patrons, and external constituents.

  • Communicates effectively 1:1, in small groups and in public speaking events.

• Strong interpersonal skills; ability to collaborate well with others and promote a team atmosphere.

• Writes precise, well-organized emails, letters, and proposals while consistently displaying accuracy and attention to detail.

• Strong computer skills.

  • Working knowledge of Microsoft Office.

• Business acumen that includes general operational processes and planning.

• Ability to enhance innovation and new ideas with all team members.

• Highly organized and able to handle multiple projects and deadlines.

Education Requirements (Essential Requirements):

• Bachelor’s degree required.

Work Experience Requirements (Essential Requirements):

• 2+ years of experience in building management and facility operations.

• Experience with large venue set-ups and changeovers.

• Previous exposure to University-level athletics programs and operations.

• Demonstrated experience and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.

• At times, may need to lift 50 to 100 pounds and work at heights over 20 feet above ground level. 

• Valid driver’s license.

About University of Miami

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

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