Job Summary:	The Wisconsin Union is looking for food service professionals to join our team that runs three popular markets in the Memorial Union. The Badger Market, Peet's Coffee, and the Daily Scoop are all located on the first floor of the Memorial Union and are the go-to stops for items ranging from a quick snack, to a scoop of Babcock ice cream, to an iced coffee, to even your very own Union mini chair. With so much to offer, these markets are always buzzing and need a leader who is ready to handle the volume and keep the product flowing. This is a great opportunity to gain experience in running an operation that serves approximately 8,000 customers per week and does over $3 million in annual sales volume. This position is responsible for the oversight of the Badger Market, Peet's Coffee and the Daily Scoop. Oversight includes ensuring high quality food preparation, superb presentation, and excellent customer service in these high-volume venues. The person in this role will also assist in the training and development of student and part time staff. The successful candidate will be a leader with excellent interpersonal and communication skills.
Responsibilities:	Oversees daily food service operations and performs food preparation activities in environments such as dining, retail, and/or catering venues to ensure customer satisfaction and achieve food service goals. 20% Assigns and coordinates the day-to-day activities of food service staff 5% Develops and schedules logistics and menus for daily and catering operations 30% Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities 15% Performs routine and non-routine food preparation activities including cook to order and specialty foods 15% Cleans, inspects, and maintains kitchen equipment and work areas 15% Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
Institutional Statement on Diversity:	Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Education:	Preferred H.S. Diploma
Qualifications:	Previous retail experience - Required Demonstrated customer service skills - Required Previous retail experience in a supervisory or lead role - Preferred Demonstrated ability to multi-task - Preferred
License/Certification:	Required ServSafe Certification Hold or able to obtain within 6 months Required Valid Bartender License Hold or able to obtain within 6 months
Work Schedule:	Dependent on business needs. There are two core shifts available: one works morning and/or mid-afternoon to early evening; the other works mid-afternoon to close at 11pm.
Work Type:	Full Time: 100% It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.
Appointment Type, Duration:	Ongoing/Renewable
Salary:	Minimum $22.00 HOURLY Depending on Qualifications This position is eligible for a weekend shift differential of $0.80/hr and a night differential of $2.50/hr - non-stackable. Additionally this position comes with a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf
Additional Information:	The Wisconsin Union operates from several buildings on the UW-Madison campus including Memorial Union, Union South, Fluno Center, Pyle Center, University Club, Red Gym, and the Student Activity Center. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by over thirty food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $60 million dollars. Student Affairs is led by the Vice Chancellor for Student Affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.
How to Apply:	Please submit a cover letter referring to your related work experience and a resume detailing your professional background. Please keep in mind, applicants need to articulate all required qualifications in their cover letter and/or resume.
Contact:	Kathleen Keller kathleen.keller@wisc.edu 608-262-9323 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:	Food Service Supervisor(DS013)
Department(s):	A96-WISCONSIN UNION/DELI/MU PEET'S
Employment Class:	University Staff-Ongoing
Job Number:	279428-CP
	The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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About University of Wisconsin Madison

The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.

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