RESIDENTIAL PROGRAMS & SERV (BA-RPAS-IUBLA)

IU Catering is the exclusive caterer for the Indiana Memorial Union. Please visit our website for more information about IU Catering.

Apply for this exciting opportunity to join a dynamic, friendly team where you will assist in providing an exceptional experience to guests for special events/dinners, including fine-dining and weddings, receptions and other events on campus.

Department-Specific Responsibilities

• Oversees day-to-day sales operations.
• Works with external and internal clients to schedule event space, and plan catering event.
• Meets with external clients to detail and outline special events.
• Creates Banquet Event Orders (BEO's) with menus, pricing, and established timelines.
• Books meetings rooms and venues, audiovisual and vendors.
• Works onsite at external events.
• Oversees day of event execution with the client and catering staff.
• Occasional support in the catering operations.

General Responsibilities

• Under close supervision, performs routine administrative tasks related to advertising and sales processes.
• Responds to customer inquiries and may assist with providing quotes, terms and conditions, and drafting contracts.
• Distributes bills and contracts, processes payments, and distributes funds to appropriate account.
• Processes documents into the appropriate university database and verifies that information is correct.
• Prepares reports of advertising and sales figures.
• Regularly conveys various product/service and/or advertising options to potential customers and answers basic questions about policies and procedures.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Preferred

• Some experience in relevant field

SKILLS

Required

• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to lifting/carry up to 15 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

$15.00 per hour
Salary Plan and Grade: PAA 1AV
This is an CWA union position

Monday to Friday, with occasional weekends.

Management reserves the right to adjust work hours to accommodate special meals and events.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Foundational

FLSA: Nonexempt

Job Function: Marketing & Communications

Job Family: Advertising & Sales

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234