The University of Nevada Athletics department is recruiting for an Account Representative. The Intercollegiate Athletics (ICA) ticketing sales staff is responsible for building and strengthening customer relations, customer acquisition, and maximizing ticket sales and donations. Positions establish, maintain and enrich customer relations through managing daily inbound calls, email communication, online chat communication, and in-person meetings. Positions contribute to outbound sales effort as needed to maximize revenue, execute sales strategies and cultivate relationships. All ticketing sales staff are responsible for specific donor and season ticketholder accounts as it relates to customer service and sales.
The Account Representative provides customer service to ICA customers and focuses on season ticket renewals and new sales, seat upgrades, and up-selling. The position is responsible for selling any and all ICA inventory as assigned by senior management. The individual is responsible for maintaining relationships with season ticket holders to foster retention and strengthen the season ticketholder base. This position is eligible for performance-based bonuses as defined by the Director of Ticket Sales.
High School Graduation and three years of related work experience; OR
Associate’s Degree and two years of related work experience; OR
Bachelor’s Degree and two years of related work experience; OR
Master’s Degree and one year of related work experience
Related Experience: athletics administration, ticketing, sales, marketing, and/or customer service.
Administrative Faculty - B
To view the salary schedule for this position, please visit: Salary Schedules and select Administrative Faculty by Grade. Salary is competitive and commensurate with related education and experience.
Our retirement plan is beyond compare. Your 17.50% contribution is generously matched by the University. With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow! All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada.
Perks of Working at UNR
Health insurance options including dental and vision - Health Insurance
Generous annual and sick leave and life insurance – Faculty Benefits
E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center
Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
Several Diversity Committees and Affinity Groups focusing on campus-wide diversity initiatives to ensure we are working to create a diverse and welcoming campus climate. Diversity Groups
Faculty Senate is the principal representing body for faculty. Its membership includes representatives from each academic and administrative major unit of the University. Faculty Senate
No state income tax!
Grants-in-aid for Faculty Employees
The University is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee’s spouse or domestic partner. Faculty Grants-in-Aid
Faculty Dual Career Assistance Program
The University of Nevada, Reno recognizes the importance of addressing dual-career couples’ professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. Dual Career Assistance Program
The University of Nevada, Reno, has a student body of approximately 21,000. Nevada is a member of the Mountain West Conference and sponsors 16 intercollegiate sports featuring more than 400 student-athletes. The University is situated in Reno, a metropolitan area of 350,000, on the eastern slope of the Sierra Nevada mountain range. The city is conveniently located 38 miles from Lake Tahoe, a world-class skiing area with limitless summer and winter recreational opportunities. Sacramento and San Francisco are, respectively, two and four hour drives away. https://nevadawolfpack.com/
Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at firstname.lastname@example.org
Please attach the following documents to your application
2) Cover Letter
3) Contact Information for three professional references
4) Please write a brief statement (one page maximum) about how you would contribute toward our mission of creating a culturally inclusive environment in the role for which you are applying.
This posting is open until filled
Review of applications will begin immediately. Qualified individuals are encouraged to apply immediately. This search will close without notice when a sufficient number of applications are received or a hiring decision has been made.
The University of Nevada has been perennially ranked in the top 10 in the nation in the Gender Equity Scorecard, including best in the country for its commitment to gender equity in 2006 and 2007. The University has also been recognized as a Diversity in Athletics award winner by the Laboratory for Diversity in Sport at Texas A&M University. The Wolf Pack has participated in successful legislative lobbying for gender equity funding and private fundraising to add three women's sports. Nevada added women's golf in 1998 and women's soccer in 2000, while the University also brought back its women's softball program in 2003 after a 14-year hiatus.
A total of 116 Wolf Pack student-athletes earned academic all-conference distinction from the Mountain West during the 2013-14 season. Nevada’s volleyball team holds a near perfect four-year APR of 989. The program has made five NCAA Championship appearances, most recently in 2005.
The University of Nevada, Reno has a growing and increasingly diverse student enrollment of approximately 20,000 including over 2,800 graduate students. The university has been recognized as a Tier I Institution by US News and World Report. Located in the pic...turesque base of the Sierra Nevada Mountains, the University is a 45 minute drive from Lake Tahoe and four hours from San Francisco and the Napa-Sonoma wine country. The Pacific Crest Trail is nearby for hiking and biking, while fantastic ski areas abound. The city offers an excellent living environment, due to its mountains, short commutes, growing arts community, increasing international flavor, and strong academic ties through the presence of Nevada’s oldest University. Nevada has no state income tax, and Reno has a comparatively low property tax. The University offers excellent benefits, including faculty tuition benefits for university employees and their dependents.