Assistant Director - Ticket Operations & Revenue Generation
Location: Des Moines, Iowa
4 Year Degree
Internal Number: 998816
Drake University's Athletics Department is searching for a new colleague to coordinate efforts in Athletics ticket operations, ticket sales, and development.
Under the direct supervision of the Senior Associate Athletics Director, and receiving day-to-day direction and guidance from the Director of Ticket Operations and the Director of the Bulldog Club and Ticket Sales, the Assistant Director of Ticket Operations and Revenue Generation will assist in all ticketing operations, ticket sales, and development activities for the Department of Athletics including the Drake Relays.
The Assistant Director will assist with all Ticket Office day-to-day operations, ticketing game management, and ticketing operations at home athletics events.
The Assistant Director assists in the development and implementation of plans to increase the revenues generated by the intercollegiate athletics program through fundraising, donations, and ticket sales. The Assistant Director assists with events related to the promotion of athletics and the development and implementation of fundraising activities for intercollegiate athletics.
The Assistant Director will initiate group sales, cultivate relationships for season ticket sales, and work with marketing on promotional planning. The new staff member will also attend university, community, and networking events to increase and drive sales, create goodwill, and help promote the university and athletics department. This position also has responsibility for ticketing execution for home athletics events.
This position involves substantial daily interaction with donors in person, via telephone, and through email correspondence. This position will identify, cultivate, and solicit annual gifts from individuals and corporations; and provide support and oversight of fundraising activities. This position will manage a portfolio of donors for cultivation and renewal on an annual basis.
The ideal candidate will have demonstrated examples of exemplary customer service, integrity, and the ability to develop relationships with ticket holders, donors, and fans. This position is eligible for a customized work arrangement including periods of remote work in coordination with area manager.
• Bachelor’s degree • Effective communication skills and ability to interact with a wide variety of constituents • Demonstrated history of strong interpersonal communication skills, organizational skills, customer service mindset • Desire and ability to successfully work as part of a team
• 1-3 years of ticket operations experience • Experience in athletics and/or higher education
Drake University is a private, co-educational university located in the city of Des Moines, Iowa. The institution offers a number of undergraduate and graduate programs, as well as professional programs in law and pharmacy. Located in Des Moines, Iowa's capital city, the University is uniquely positioned to provide learning opportunities through partnerships with the city's bounty of businesses, schools, government and cultural activity. Drake is an NCAA Division I member and competes in the Missouri Valley Conference in all sports except football, men's tennis and crew. In football, Drake competes in the FCS NCAA Division I Pioneer Football League. In men's tennis, Drake competes in the Summit League and in crew, Drake competes in the Metro Atlantic Athletic Conference.