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Deputy / Assistant Personal Banking Manager - (Contact Centre, Direct Sales / Personal Loan)
Responsibilities: Deliver quality services and conduct outbound call to introduce personal loan at Contact Centre Handle online personal loan related applications with prospective customers Responsible for application follow up and credit assessment Grasp opportunities to cross-sell appropriately Identify existing and prospective customers' financial needs in order to achieve business targets Address customer feedback / complaints professionally Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies Requirements: Degree or above is preferred At least 2 years of relevant working experience in retai
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