Adhere to USAFA, Mountain West Conference, AFAAC, and NCAA Policies and Procedures Maintain knowledge of departmental activities, sports schedules, and procedures foster cooperative working relationships with all staff members who work within or outside of the Ticket Office Unit. JOB DUTIES & RESPONSIBILITIES: Serve as the lead Ticket Office manager for Hockey and select annual academy events. Serve and secondary Ticket Office manager for Football. Manage the daily operations of the ticket office. Serve as liaison to Air Force Sports Properties and manage all sponsorship and trade tickets. Responsible for maintaining and managing our player guest / compliance software “Arms” Assists in reviewing ticketing needs and procedures with venue user