Job Title: Marketing and External Relations Assistant
Department: Marketing and External Relations
Reports to: Marketing Revenue Manager
Status: Regular, full-time, non-exempt from overtime
Summary:
Primary contact for marketing administrative work such as asset management, advertising production, and budget upkeep. Support sales by developing and implementing cross-promotional opportunities for all concert series. Support marketing and external relations team members with administrative tasks as needed.
Essential Job Functions:
With support from the marketing and external relations department, grow future audiences by overseeing and implementing young professional, college student, and free ticket programs – create compelling offerings, recruit ambassadors, coordinate creation of collateral, track effectiveness, and plan and execute pre-/post-concert events
Serve as primary point person for the full Department to Collect, organize, and manage all promotional assets such as photography, video assets, artist bios, artist headshots, and program notes, communicating with both internal and external gatekeepers of requested materials
Ensure that Houston Symphony information and content is updated on the Houston Theater District website and any other third-party listings sites
Support production of marketing materials including but not limited to radio spots, print advertising, direct mail, and commercials, in conjunction with creative services colleagues.
Includes work with vendors and managing both internal and external approvals of marketing collateral
Facilitate all marketing invoice processing and, with oversight from the Marketing Revenue Manager, manage upkeep with departmental budget tracking, in coordination with the accounting department
Assist Sr. Director of Marketing with administrative tasks, including but not limited to credit card expense reporting, presentation development, and coordination of departmental events and meetings
Support other members of the marketing and sales team as needed on website updates, email marketing, promotions, and social media
Work concert duty as required by the marketing and external relations team (approximately twice a month, involving evening/weekend hours)
Perform additional duties as required by the Houston Symphony Society
Qualifications:
Bachelor’s degree in marketing or related field required
1-2 years marketing or non-profit experience
Excellent organizational skills and detail-oriented approach a must
Strong written and verbal communication skills, including excellent writing and proofreading skills
Strong interpersonal skills and the ability to function effectively as part of a departmental team
Ability to keep up with changing priorities, work well under pressure, and multi-task
Facility in word processing and spreadsheet applications required
Sales and customer service experience preferred
Knowledge of orchestral music preferred
Experience with Tessitura (CRM) a plus
Ability to work evenings and weekends, including some holidays
Founded in 1913, the Houston Symphony is one of America’s oldest performing arts organizations with a distinguished musical history. The Houston Symphony performs over 170 concerts for more than 350,000 people every year, featuring an innovative and broad spectrum of classical, popular, education and community-based symphonic programming.