Associate Dean, Marketing, Program Development and Academic Operations

Location:
Job ID: 76725

JOB POSTING

Our campus is located in Santa Clara, CA, the Heart of Silicon Valley. We like to say that it's here where the next generation of innovation is born. Be a member of the executive team during a pivotal and exciting phase of growth.

Do you have...
* Experience in a leadership role in education, with a focus on developing new programs and/or growing existing ones?
* Experience developing new markets and driving business growth via public and private partnerships?
* Skills in analyzing complex issues and driving process improvements in dynamic environments?
* Demonstrated success in creating strategic resource allocation and in establishing metrics for measuring department and employee goals?

If you answer 'yes' to the above, check out our job posting and consider applying for this hybrid position!

Benefits to working at UC Santa Cruz SILICON VALLEY include:
* Medical / Dental / Vision Insurance Plans
* UC Retirement Plans
* Life Insurance / Legal Insurance / Discounted Pet Insurance
* 14 Paid Holidays Plus Accrued Vacation & Sick Leave
* Employee Discount Programs and much more...

Location: UCSC SILICON VALLEY CAMPUS, 3175 BOWERS AVE. SANTA CLARA, CA, 95054.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 03-26-2025



ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

This Associate Dean is a senior leadership position at UCSC Extension, which is a division of the University of California, Santa Cruz. The position oversees multiple programs, including adult professional education services, the PreMedPostBacc medical school preparation program, the college preparation program, and the Science Internship Program and high school assessments.

With an operating budget of $40M-$45M, the division employs over 130 staff members and works with more than 350 adjunct instructors. As an auxiliary unit and non-Title IV organization, UCSC Extension independently manages its operations and financial responsibilities.

UCSC Extension offers professional training that combines the academic excellence of the University of California with the practical, hands-on approach of Silicon Valley. Programs are designed with input from industry leaders and academic experts to meet the needs of fields like engineering, business, education, bioscience and medical school preparation. All courses and programs are reviewed by the UCSC Senate and the appropriate academic divisions for quality, content, and instructor qualifications. Many courses can count toward degrees, professional certificates or licenses.

Learn more at https://www.ucsc-extension.edu/

JOB SUMMARY

This position reports to the Dean and is delegated division-wide and primary responsibility for overseeing directly or through subordinate managers, the Extension's administrative services, operations, and academic programs. This includes responsibility for the division's workforce development, strategic planning, finance, marketing, facilities, student services, and coordination with IT.

Regarding academic programs, this position will oversee the development and promotion of curriculum offerings, including online and in-person courses, as well as certificate programs. The incumbent provides leadership on adult learning and marginalized student community support, offering recommendations and building external partnerships to enhance programs and initiatives.

The Associate Dean, Marketing, Program Development and Academic Operations works independently to set objectives, develop policies, direct programs, and resolve complex, high-impact issues in collaboration with senior leadership; proactively identifies risks; and implements systems to protect organizational assets.

APPOINTMENT INFORMATION

Budgeted Salary: $128,800 - $159,650/year. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri, with occasional evenings and weekends as needed
• Shift Includes: Day, Evenings, Weekend

Employee Classification: Career appointment

Job End Date: None

Work Location: Silicon Valley (Santa Clara, CA)

Union Representation: Non-Represented

Job Code Classification: 000548 (ADMIN MGR 2) - Grade 27

Travel: Up to 25% of the time

JOB DUTIES

45% - Chief Administrative Officer and Strategic Academic Planning

• Provides leadership in academic services. This includes identifying curriculum needs, opportunities for improvement and refinement, near-term tactics and long-term strategies, instructional quality assurance, and the recruitment, compensation, and support of instructors.
• Utilizes data analytics and dashboards to monitor student performance, enrollment trends and program outcomes, which in turn inform operational decisions to drive continuous improvement; through subordinate managers, identifies, designs and installs new programs and services; analyzes effectiveness, and makes strategic recommendations.
• Influences and interacts with higher-level management, colleagues and the dean on controversial situations and customer negotiations.
• Advises the dean, chairs and other senior managers on strategic program matters; coordinates activities for and/or with other UC locations or external universities.
• Plans, manages, and executes annual cultural, educational, and other flagship programs.
• Proactively identifies and implements measures which maintain a professional, positive, collegial, and collaborative culture throughout the division.
• Serves as the chief administrative officer for the division, overseeing the annual budget, revenue goals, and providing analysis that supports operations.
• Formulates policies and guidelines to carry out the division's mission for faculty, students and staff.
• Develops long-term strategies for the division, aligning with university goals and the broader educational landscape.

30% - Departmental Operations

• Oversees the division's administrative support functions which include contracts and grants, budgetary and financial management systems, facilities, organizational development, and communications.
• Sets annual marketing and business communication plans, priorities, initiatives and budget; manages the higher-level aspects of relationships with vendors, requests for proposal processes, as well as negotiations and contract administration.
• Provides direction, feedback, support for program initiatives; provides approvals for significant expenses; oversees revenue tracking, and staffing plans.
• Interfaces with Academic Senate and committees on new program and course proposals; works with Deans, Asst/Assoc Deans, AVCs, etc on approvals and partnerships for new programs such as the PostBacc program, and courses and programs for undergrad students, such as the First-Year Transition and Winter-Start International programs.
• Through subordinate managers, executes and tracks the effectiveness of marketing initiatives, tactics and communications; oversees public relations, outreach efforts, promotional events, recruitment events, and fundraising campaigns.
• Maintains integrity of the department through management and oversight of staff; instills strong management practices among subordinate managers.
• Collaborates with building operations and IT to identify and develop short and long-range space plans to support the division.

25% - Business Development

• Applies knowledge of the Extension's mission and goals to effectively research, monitor, and identify new potential sources of funding.
• Oversees and develops partnerships with schools, educational organizations, community groups, and corporate and private stakeholders to enhance field experiences, internships, and professional development for students, resulting in revenue growth.
• Oversees and develops proposals for funding and service provision.
• Serves as a key liaison to UCSC's associate deans, academic leaders, university-wide committees, task forces, and strategic planning groups, as well as community and corporate partners, to collaborate on projects and initiatives involving division programs and engagement.
• Strategizes and oversees the expansion of programs.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Experience in a leadership role in the field of education, with a focus on developing new programs and/or growth of existing programs.
• Demonstrated experience developing new markets and driving business growth, and building corporate and private partnerships to advance a mission (eg: adult learning, student success, and educational scholarships).
• Demonstrated success in creating strategies for resource allocation; developing management and support structures to implement operational and strategic plans; and in establishing metrics for measuring department and employee goals.
• Experience interpreting and applying technical procedures, policies, and regulations, HR policies, labor laws, best practices, risk assessment, and mitigation to ensure compliance and organizational safety
• Strong knowledge of analytical and data presentation methods used to drive decision making.
• Excellent project management and time management skills.
• Skills in analyzing complex issues, identifying options, and driving process improvements in dynamic environments.
• Proficiency in using contemporary office productivity tools such as Microsoft or Google; collaboration tools such as Zoom; project management and workflow tools such as Asana; and social media platforms and tools such as Canva.
• Exceptional interpersonal skills for managing conflict; for leading, engaging, and inspiring others to exhibit high standards of customer service; and for leading cohesive and successful teams with individuals and groups from diverse identities, cultures, and backgrounds.
• Oral communication skills for delivering engaging presentations and public speaking; for conveying complex, sensitive and/or nuanced topics; and for facilitating agreement on the issues and possible corrective actions.
• Writing skills to effectively communicate technical and non-technical topics in a clear and concise manner, to diverse audiences.
• Ability to work in an ambiguous environment.
• Ability to manage concurrent and competing priorities/projects; prioritize tasks; organize work; and meet deadlines in a time-sensitive environment; and lead change management initiatives.
• Proven ability to collaborate in sensitive situations, resolve group conflicts, and address stakeholder needs with innovative solutions.

PREFERRED QUALIFICATIONS

• Bilingual skills and fluency in multiple languages.
• Ability to think, visualize, and act in an entrepreneurial manner.
• Leadership experience in the UC system and/or other higher educational institutions.
• Experience developing strategic plans.
• Experience leading a team in a hybrid work environment.
• Experience in vendor management and procurement processes.
• Experience expanding educational programs.
• Experience in fundraising.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate has the option to work a hybrid work schedule. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
• Ability to work occasional evenings and weekends as directed.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to travel to multiple work locations on and off campus.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. 'Misconduct' means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://compliance.ucsc.edu/campus-safety-compliance/annual-reports/.This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination


APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psc/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=76725&PostingSeq=1&SiteId=11〈uageCd=ENG&FOCUS=Applicant

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.







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