Director, Event Staffing and Facility Operations in KALAMAZOO, MI for Western Michigan University

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Director, Event Staffing and Facility Operations

The HR Title for this position is: Assistant Director Event Staffing and Facility General Summary Leads the hiring, training, and supervision of ushers and event staff for athletic events. Ensures a safe, inclusive, and welcoming environment at all athletic events. Collaborates to ensure appropriate staffing levels and address fan needs. Tracks and reconciles expenses related to event and facility operations. Major Duties Oversees the hiring, training, scheduling, and supervision of ushers, event parking attendants, and other event staff. Evaluates and monitors the effectiveness of services, policies, and procedures. Identifies and resolves operational issues. Updates and improves policies and procedures to enhance service delivery. E

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