Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Support Product Owners/Business Project Managers in the execution of Project workstreams, organise and facilitate requirements gathering workshops, mapping out of As-IS and To-Be processes, review/validate/prioritise user requirement/User Stories, support UAT and implementation, and provide post-implementatio