San Francisco, California
Rancho Cordova, California
Location: Sunnyvale, California
Internal Number: 46556
VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we're all focused on a singular mission: to help people see. Learn more by visiting https://vspglobal.com/cms/careers/
Drive and oversee the strategic direction and goals to establish account management and sales support process and activities that drive results for revenue, retention and satisfaction metrics. Produce a world-class sales enablement program with meaningful content, training, and tools that support delivery of revenue objectives
Drive five major workstreams--enablement strategy, sales tools and methodology, training processes and systems, and impact metrics and operational excellence for the team.
Develop and manage the commercial operations programs, processes and communications to maximize the sales teams' effectiveness and sales results.
Business owner of the company's sales enablement technology platform, vendor and budget, responsible for setting strategy, execution, adoption and alignment with industry standards and best practices.
Direct and lead sales enablement strategy, platform design, and activation plan to ensure the entire sales team and channel partners are equipped with the information, insights, and tools needed to drive revenue.
Lead Account Management to identify solutions on how to resolve escalated customer issues.
Identify operational and strategic risks to client development and retention; participate in the development and lead teams through the execution of plans and strategies to mitigate identified risks.
Evaluate workflow processes, recommend and implement procedural and systems changes to deliver quality/legendary service to the department's customers and partners. Coordinate with other departments to facilitate special requests, resolve workflow or production issues.
Responsible for all development, coordination, tracking, analytics and payouts for all marketing efforts including promotions and events.
Responsible for developing and achieving cost center budget targets; Manage budget and purchasing for all events, promotional items, rewards programs.
Responsible for management and achievement of buying group discount/payout, custom promotion programs, event, sales analytics to improve sales revenues and monitor budgets.
Manage overall collateral and sales material distribution process, developing and implementing best practices. Forecast and analyze usage of sales materials.
Maintain effective partnership with sales management team to ensure strategic initiatives are developed and executed.
Prioritize, assign, and distribute work to ensure responsibility is at the appropriate level and team member skills are developed to support the business needs.
Coach and manage staff to ensure skills and knowledge is continually developed to meet future marketing and business needs; provide oversight of department activities such as planning, hiring, performance reviews and budgeting.
Typically has the following skills or abilities:
Bachelor's degree in related field or equivalent experience.
Minimum of 12 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports.
Proven project management skills with high impact, large-scale projects; demonstrated experience in driving organization change.
Demonstrated ability to work within a global organization, contributing to cross-functional plans and building stakeholder relationships.
Excellent written and verbal communications skills.
Proven analytical, problem solving, presentation and negotiation skills.
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties.
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Nearest Major Market: Atlanta Job Segment: Sales Management, Manager, Ophthalmic, Retail Sales, Sales, Management, Healthcare, Retail