Deputy Athletics Director, Internal Operations - (260000DA)

Job Summary 
Towson University (TU) has earned distinction as both a top 100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect and supports the intellectual and personal growth of the entire university community.

The Deputy Athletics Director for Internal Operations serves as a senior leadership administrator responsible for advancing the strategic, operational, and student-centered priorities of the Department of Athletics. This position provides oversight of internal operations, student-athlete development initiatives, departmental policy and compliance functions, conference and NCAA reporting, and campus engagement efforts. A key liaison to the CAA, NCAA, and campus partners, this role promotes organizational effectiveness, student-athlete success, gender equity, and inclusive excellence while supporting the overall mission and long-term strategic goals of Towson University Athletics.

Responsibilities and Duties

Internal Operations

• Serve as a senior athletics administrator responsible for the oversight and coordination of departmental internal operations and strategic initiatives.
• Represent Towson University Athletics as the Senior Female Administrator at bi-monthly CAA meetings and serve as a voting representative on conference matters.
• Serve on CAA committees related to policy development and scheduling.
• Complete and submit all required annual NCAA and USM reports, attestations, APR, and GSR reports on behalf of the department.
• Coordinate the student-athlete awards nomination process at the CAA and NCAA levels.
• Work collaboratively with the Director of Athletics to develop, review, revise, and maintain departmental policies, procedures, and the student-athlete handbook.
• Lead and coordinate departmental committee efforts and oversee all student and staff administrative days.
• Serve as the lead administrator for Student Services initiatives and interdepartmental operational planning.
• Oversee the Athletics Business Operations Office.
• Coordinate all Intercollegiate Athletics Committee meetings and related communications.
• Oversee real response reporting processes, including student-athlete complaints, concerns, and end-of-year surveys.
• Lead departmental strategic planning efforts, including the development and alignment of Athletics’ five-year goals.
• Spearhead the development and implementation of graduate assistant positions within Athletics.
• Oversee departmental efforts related to gender equity, diversity, equity, and inclusion, including Title IX compliance initiatives and diversity planning and reviews.
• Serve as Deputy Title IX Coordinator for Athletics and work closely with the Office of Inclusion and Institutional Equity (OIIE) on harassment, bias, and sex discrimination matters.
• Serve on campus-wide committees and task forces, including DEI and Gender Equity Taskforce, Behavioral Interventions Team, CARE Team, Campus Assessment, and the International Student Task Force Group.
• Lead departmental coordination and hosting efforts for Golden Paws and other signature Athletics events.
• Manage additional special projects and assignments as directed by the Director of Athletics and General Counsel.

Student-Athlete Development

• Supervise all student-athlete support functions within the department, including compliance, academic achievement, and the Total Tiger Program.
• Oversee student-athlete conduct matters, leadership development initiatives, and community service programming.
• Oversee Athletics’ relationship with the Student Accountability and Restorative Practices Office related to student conduct processes.
• Develop and oversee programming focused on career readiness, financial literacy, leadership development, diversity, equity and inclusion, and transitioning out of college athletics.
• Foster a supportive and inclusive student-athlete experience that promotes academic success, personal growth, well-being, and engagement.
• Coordinate and oversee departmental community service initiatives and civic engagement opportunities for student-athletes.
• Develop strong communication and relationships with coaches, student-athletes, and campus stakeholders to monitor the student-athlete experience and strengthen alumni engagement opportunities.

Sport Administration

• Supervise the Athletics Sport Administrator program, including assignment and oversight responsibilities for sport administrators and varsity sports programs.
• Provide direct oversight and supervision of assigned varsity sports, including responsibility for team budgets, compliance, athletics aid, scheduling, coaching searches, academic success, facilities, event management, media relations, and marketing efforts.
• Develop and implement operational strategies to support the success and sustainability of varsity sport programs.
• Continue to develop secondary Sport Administrator model to support junior administrator professional development and expand administrative support for each sport program.
• Create and manage the Sport Administrator Tool Kit to enhance operational consistency, communication, and professional development across the department.
• Maintain regular communication with coaches, student-athletes, and administrators to support program success, monitor experiences, and foster positive departmental culture and alumni relationships

The work hours for this position include evenings and weekends, as required by sport schedules. Travel is required.

Qualifications and Skills

Required Qualifications:

• Bachelor's degree
• Eight years of experience in sports management or related experience
• Demonstrated record of achievement working in a challenging NCAA compliance setting at the Division I level
• Demonstrated record of accomplishments that demonstrate initiative, creativity, and interpersonal skills in a university setting and a successful track record in dealing with the NCAA
• Strong problem solving and communication skills 
• Alignment with and appreciation of the university's and department's strategic vision
• Ability to create an action plan for achieving university and department priorities in the supervised areas and articulate a compelling case for supporting the priorities of the Department of Athletics
• Ability to maintain poise in interactions with university administration, community leaders, external governing bodies, and co-workers
• Ability to learn new programs quickly, write and speak clearly and effectively, and maintain sensitive and confidential information
• Ability to respond positively to criticism and advice, establish priorities, and meet agreed upon deadlines 
• Effectiveness in building consensus and solving problems throughout the organizational structure and demonstrate initiative in seizing opportunities
• A self-starter who can also mentor younger staff and student-athletes, as well as build a cohesive team
• Knowledge and understanding of NCAA rules and commitment to compliance with rules

Preferred Qualifications:

• Master’s or Juris Doctor degree
• Experience as a former college student-athlete

Salary and Benefits 
Targeted hiring range is $135,000 - $146,500 and full University benefits that include 22 days of annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click here. TU also offers a variety of great perks and discounts, which can be found here. For consideration, please submit a cover letter and resume with your online application. This position will be open for a minimum of 14 days.  

Link to Apply: https://towson.taleo.net/careersection/ex/jobdetail.ftl?job=260000DA