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Graduate Assistant - Ticket Operations & Sales
Auburn University Athletics
Application
Details
Posted: 13-Jan-26
Location: Auburn, Alabama
Type: Part-time
Salary: $1,235.05/monthly
Sector:
Collegiate Sports
Required Education:
4 Year Degree
Auburn University Athletics, a member of the Southeastern Conference, invites applications for a Ticket Operations & Sales Graduate Assistant position to begin Fall 2026. This position supports Ticket Office operations and game-day execution.
Opportunities and responsibilities may include, but are not limited to:
Becoming proficient in Paciolan ticketing system including building, selling, managing inventory, online sales, promotions, communications and working with other departments such as marketing and communications to sell and promote assigned sport.
Utilization of Salesforce CRM and our partnerships with FEVO, VetTix, and SeatGeek to ensure our tickets are distributed in many different ways.
Provide excellent customer service to our fans, donors, students, and outside entities.
Responsible for working each home football event.
Assist in day-to-day operations of the ticket office including inbound phone calls, answering emails, overseeing Ticket Office training, and assist supervising selected basketball, gymnastics, baseball and softball events.
Training Student Staff, equipment setup, and testing for gamedays.
Will gain experience with our outbound sales team in strategy, implementation, and execution of sales practices. Making outbound calls for new, returning, and group sales for various sports.
Education:
Currently enrolled as an Auburn University graduate student.
Bachelor’s degree in Business, Marketing, Advertising, Sport Management or a related field.
Acceptance into graduate school at Auburn University is required before candidate can officially be offered the position. Position requires a two-year commitment. Applicants selected for the position must then apply for and be accepted into the Auburn University graduate school. Position includes graduate school tuition waiver and monthly stipend.
To be on assistantship, the following is required:
Enrollment in a degree-seeking program
Satisfy the minimum load specifications of the individual departments and be making satisfactory progress toward the degree
The candidate must possess excellent organizational and communication skills, and a willingness to work nights and weekend hours.
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Equal Opportunity Compliance (EOC) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.