Oversee all aspects of ticket operations for our intercollegiate athletics programs. This position is responsible for managing ticketing systems, coordinating box office operations, and ensuring a seamless customer experience across all platforms, including online sales and in-venue services. The Assistant Athletic Director for Ticketing will also be responsible for hiring, training, and managing a student ticketing staff, and will oversee game day ticketing operations to ensure an efficient and welcoming environment for fans. This role plays a key part in enhancing fan engagement, streamlining operations, and supporting overall attendance and departmental goals. Ability to work nights and weekends.

Necessary Qualifications:

• Bachelor’s Degree or equivalent combination of education and experience.
• One (1) year of relevant experience in ticketing, business and/or sales operations, or in an athletic department.
• Microsoft office products, ability to operate ticketing software and donor management software.
• Excellent public relations, oral and written communication skills.
• Ability for positive interaction with donors.

Preferred Qualifications:

• Master’s degree
• Three (3) years of relevant experiences in athletics ticketing operations
• Experience with TicketReturn ticketing system.
• Proven ability at organizing spreadsheets and seating charts.

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